community action

Strategic Capacity

Pattern ID: 
517
Pattern number within this pattern set: 
34
Douglas Schuler
Public Sphere Project (CPSR)
Version: 
2
Problem: 

Occasionally in the course of human history, a small group with meager resources fighting a powerful foe, actually wins. One of the most famous of those struggles is that of the biblical shepherd David vanquishing the seemingly invincible Goliath. A thousand other struggles, against poverty, against oppression, against environmental degradation, retell the David and Goliath story with equally improbable outcomes. What's the secret to these unlikely successes? Resources (including financial, organizational, cultural or many others) alone, though useful, don't tell the whole story: the group with the biggest war chest sometimes fails where the seemingly more impoverished group succeeds. Neither does the idea of "political opportunity." And individual characteristics such as dedication, drive, emotional commitment – although also quite important – don't necessarily portend success or failure of activist struggles or social movements. There must be more to understanding why some efforts fail while others succeed beyond all expectations. Is "you win a few, you lose a few" the most useful conclusion we can draw?

Context: 

Groups of people, whether formally organized or not, strive to make their positive impact on the world. Any group devoted to social change must sustain their organization – largely through marshalling and replenishing resources – over the course of its existence. To achieve its goals, the members of a group must work effectively together to make decisions. This pattern is intended to help groups increase the probability that they'll make good decisions at each stage of the group's development and in its engagement with the rest of the world. According to Marshall Ganz, the person who developed the concept of this pattern, it is most useful in " turbulent environments where rules, resources, and interests are emergent and links between ends and means are uncertain."

Discussion: 

Discerning the macro tides of history is a risky business. Fortunately for those who undertake this avocation, those attempting the readings of the tea leaves writ large, have generally been quite dead years before the evidence emerges that demonstrates the unforeseen flaws in their reasoning. (Or, in rare cases, vindicates their astonishingly spot-on observations.) Perhaps riskier is the business of responding purposefully, punctually, piercingly and resoundingly to the micro tides of the here and now; the unexpected opportunities that arise from nowhere and vanish as rapidly. The best responses often demonstrate a shocking disregard for conventional wisdom. They will often demonstrate a preternatural anticipation of the next event and the next even after that and so on – while everyone else is seemingly caught unaware.

In the early 60's Marshall Ganz set aside his undergraduate studies at Harvard to work within the Civil Rights Movement in the US South. Twenty-eight years later, Ganz returned to Harvard, finished his Ba. and PhD., and developed the concept that this pattern is based on. "Strategic Capacity" specifically focuses on the question of why and how some people and organizations happen to adapt so wisely and, often, "guilefully", to new circumstances. (Indeed, some appear to thrive on them!) Strategic Capacity is too elusive to yield to mechanical analytical probes. For one thing, as Ganz points out, we can observe, "choices about targeting, timing, and tactics" (2004) but "the strategy that frames these choices – and provides them with their coherence – must often be inferred, using data drawn from interviews with participants, oral histories, correspondence, memoirs, charters, constitutions, organizational journals, activity reports, minutes of meetings, and participant observation."

While it is true that a specific strategy can probably be understood after the fact, the general strategic capacity of an organization's or movement's resistance to analysis is undoubtedly part of its power. Thus Ganz focuses more on the conditions that engender successful strategizing within an individual or group (i.e. its "strategic capacity") than on the strategies themselves. (Of course how a strategy is put into action is not trivial!) Ideally a group will use its strategic capacity to simultaneously build its strength while accomplishing its objectives.

Ganz explains that decisions are expressions of strategy and that strategy is a type of group creative thinking or distributed cognition that is sometimes akin to the "performance of a jazz ensemble." His theory of Strategic Capacity uses motivation, access to salient knowledge, and the heuristic processes that organizational leaders use as the key factors behind effective strategic capacity. Motivation is important because it describes how willing the group is to work towards its goals and what types of goals are established in the first place. Ganz further states that motivation based on "intrinsic rewards" and on the moral meaning of the enterprise is very important. Access to salient knowledge is important because, without this knowledge – particularly knowledge about "resources and opportunities," the group would be using inadequate and misleading information that the group asses and interprets to make its decisions in the heuristic processes, the third constituent of strategic capacity.

Ganz then steps back to consider the two driving forces, leadership and organization, that will be employing the strategic capacity that the model describes. According to Ganz, "Leaders devise strategy in interaction with their environments." He stresses that leadership teams are more likely to have effective strategic capacity when they include "insiders" and "outsiders", have strong and weak "ties" (connections) to a variety of sociocultural networks, and have "knowledge of diverse collective action repertoires." On the organization side, Ganz points out that, "Leaders interact with their environment from within organizational structures." Leadership teams that are regularly involved in open deliberations with actionable outcomes have more strategic capacity, and leadership teams that rely more on people than money are cultivating sustainable strategic capacity by encouraging leaders who can effectively strategize.

Solution: 

A group or organization that makes good decisions will be more effective than one that doesn't. Marshall Ganz's concept of "Strategic Capacity" identifies the underlying attributes behind a group's ability to make these decisions. By improving these attributes, a group can likely improve its ability to make good – and, sometimes, suprisingly good – decisions. Based on Ganz's reading (2004) of Bruner (1990), "Strategic thinking is reflexive and imaginative, based on ways leaders learn to reflect on the past, attend to the present, and anticipate the future."

Categories: 
orientation
Categories: 
organization
Categories: 
engagement
Categories: 
social
Categories: 
resources
Themes: 
Research for Action
Themes: 
Community Action
Themes: 
Social Movement
Themes: 
Theory
Themes: 
Case Studies
Verbiage for pattern card: 

Occasionally, a person or group with meager resources fighting a powerful foe wins. One famous example is David vanquishing Goliath. Thousands of other struggles — against poverty, against oppression, against environmental degradation — have seen equally improbable outcomes. Groups with Strategic Capacity are often imaginative and reflexive, have diverse membership, ties to many networks, and knowledge of various tactics and strategies.

Pattern status: 
Released

Opportunity Spaces

Pattern ID: 
458
Pattern number within this pattern set: 
33
Douglas Schuler
Public Sphere Project (CPSR)
Version: 
2
Problem: 

Inequality can be understood to a large degree as unfair access to opportunities. In the U.S. opportunities for education, employment and health are often tied to economic status. Current social and technological systems are often not being used to create or support opportunity spaces that are equitable even though these are the hallmark of a just society. Without adequate opportunity spaces, marginalized people will almost necessarily prevented from meaningful participation in the society at large.

Context: 

This pattern can be used in any community. After all, every community depends on opportunities. Some communities have ample opportunities that are open for all while some have all but the most demeaning opportunities denied to them. Although applying this pattern is intended to lead to concrete action, it can also be useful as a focus for thinking about equity and social progress.

Discussion: 

How can society develop more -- and better -- opportunities for its citizens? An "opportunity space" presents a possible step that a person might take as he or she plans for, and moves into, the future. It describes a potential "contract" between an offering entity and a person looking for future possibilities. Opportunities, of course, take many forms. These can include classes and seminars, volunteer positions, jobs, contests, access to the media, timely announcements, mentoring, scholarships, grants and many others. Opportunities dictate the possible paths to the future that are available to people. Hence the opportunities that society ofers is of critical importance. What opportunities exist? Do they exist for all citizens or just privileged ones? How are these opportunities developed? Do people know about them? In many cases, spending a little more effort making the existing opportunities more widely known will help considerably. There are often mismatches in a society between the opportunities that exist for individuals and opportunities that individuals believe exist for them. It is very important to understand that there is a great distinction between an "realizable" opportunity space and ones that are perceived to exist but don't and ones that exist but aren't known. Someimes the actual space is larger than the perceived one while sometimes the reverse is true. Notes: This pattern needs to discuss several innovative approaches that communities and instituions are offering. It should also discuss ways to think tactically and strategically about implementing new or improving existing opportunity spaces. 

Solution: 

People and communities need help realizing their potential. They also need support as they work to repair social and environmental problems. It is important to devote attention and resources (including policy, services, media and technological systems) to help create new (and improve existing) "opportunity spaces" for people -- and communities -- who need them.

Verbiage for pattern card: 

Opportunities are critical as they help determine possible paths to the future. Opportunities can include classes and seminars, volunteer positions, jobs, timely announcements, contests, access to the media, mentoring, scholarships, grants and others. It is imperative to devote attention and resources to help create new (and improve existing) Opportunity Spaces for people and communities who need them.

Pattern status: 
Released

Democratic Political Settings

Pattern ID: 
491
Pattern number within this pattern set: 
31
Jonathan Barker
University of Toronto
Version: 
2
Problem: 

Democratic political action is difficult where social inequality is great. People low on the social scale are often barred, formally or informally, from political meetings. And in meetings women, poor people, and members of low status groups often fail to voice their views because they feel vulnerable to reprisals inside and outside the meeting. How can democratic political action be initiated under conditions of marked social inequality?

Context: 

Many governments that give some respect to the rules of electoral democracy silence the voices of people of low economic and social standing. Many meetings where people raise and debate matters of public importance are structured to block their effective participation and reinforce existing hierarchies of class and social standing.

Discussion: 

Even where most political settings are biased against certain people (the poor, women, youth, stigmatized groups, recent immigrants, disabled people) there are some some institutions and cultural values that support wider participation. It takes great energy, persistance, and strategic action to expand democatic practice. For example in fishing villages in southern India, the long-established Catholic church, newer fish-worker unions, and women’s associations contained values and practices that innovators could use to increase participation by disfavored groups, often by starting new political settings such as neighborhood assemblies. Trying to change formal and informal rules of participation in existing political settings usually runs up against entrenched elite power. New and reformed settings can establish a base of democratic experience for pressing change in older, powerful settings.

Solution: 

Strengthening already democratic settings and starting new democratic settings and organization are ways to sidestep the customs and practices that reinforce the existing social hierarchy. A new setting open to all offers people with little experience of expressing and advocating their ideas and interests an opportunity to gain experience and confidence.

Verbiage for pattern card: 

People low on the social scale are often barred from political meetings. And for many reasons women, poor people, and others may not voice their views in meetings. New and reformed settings can establish a base of democratic experience for change in older, powerful settings. New settings that are open and democratic can give people who have never been invited to express their ideas an opportunity to gain experience and confidence.

Pattern status: 
Released

Indicators

Pattern ID: 
412
Pattern number within this pattern set: 
29
Douglas Schuler
Public Sphere Project
Version: 
2
Problem: 

Citizens are often bystanders in their own lives. Research, even that which is putatively conducted in their behalf, is often irrelevant or even damaging to the livelihoods of "ordinary" people and marginalized groups alike. Since it is intended to promote academic aims, such as publication in an academic journal, rather than community goals the idea of actual benefit based on the results of the research often takes a back seat. This lack of genuine community involvement or connection helps lead to the self-perpetuating cycle of citizen disempowerment.

Context: 

This pattern could be used in any situation in which citizens need to come together to better understand complex dynamic situations and develop meaningful responses. This pattern can be used in focused or more distributed way; it can be used as the basis for a long-term project or for a project of short duration.

Discussion: 

"We view the process and product as interwoven and equally valuable. Part of our task is to practice and develop the skills of civic democracy and volunteer participation." - Richard Conlin, Sustainable Seattle co-founder

Doctors take a patient's temperature to get some understanding of the person's general health. Although this is only one measure among hundreds or thousands of other possible measurements it is judged to be important enough — and acquired easily enough — to be warrant its acquisition. An indicator is typically a single measure that can be acquired over time to help ascertain the general health or condition of a larger, more complex entity, like a lake, city, or society. It helps serve by being a stand-in or proxy for that whole.

Indicators are often devised and used by scientists, economists and other professionals to help inform them on the status of what's important to them. And just as the medical community has selected temperature as one indicator among many possibilities, these professionals have selected theirs. And, like other measurements, these can have far-reaching consequences which basically depend on they're interpreted, what meaning is ascribed to them, and what's done with them. Needless to say, communities — especially those that are struggling to stay alive — generally play no direct role in the development of these indicators, nor do they design their own.

In 1991, a group of social activists in Seattle launched an ambitious multiyear project around the idea of sustainability. Though many people today view sustainability as largely an environmental paradigm, it is one that can capture the long-term cultural, economic, civic, and educational health and vitality of a region as well. Because sustainability is a complex term and difficult to define and comprehend, the first goal was the development of a set of "critical indicators of sustainability" that would assist in defining the term and defining Seattle’s current status.

Since that time the project has matured into a community-wide program divided evenly into research and community action. One commendable aspect of their effort has been the patient, evolving, consensus-driven manner in which the project has taken shape and unfolded over time without being driven by set agendas.

When the project was launched, the "indicators of sustainability" were designed to form its intellectual as well as motivational foundation. Indicators are measurable values that accurately reflect and coalesce several factors that are deemed to be important. The selection of indicators as core constructs of the endeavor demonstrates the founders’ commitment to a long-term rather than a quick-fix effort, for it is only by examining how the values of the indicators change over time that an understanding of trends can arise. Examining changes over time may also bring to light relationships between indicators. Two indicators, for example, may actually bear inverse relationships to each other.

When people in the community identify indicators that are important to them, the indicators are more liable to carry personal and operational meaning than when social scientists in an ivory tower identify theoretical constructs that are significant only to an academic community. The indicators are carefully chosen to reflect activity within a community that is desired or not desired by that community. Furthermore, because the community identified the indicators, there is a feeling of ownership and confidence in them.

While Sustainable Seattle’s report on Seattle’s critical indicators presents a useful snapshot of several important aspects on the community’s agenda, it does not by itself create a sustainable society. According to their newsletter (Sustainable Seattle, 1994), ". . . understanding trends in our community is only the first step in the journey towards sustainability. The next step is to change the community." To that end, Sustainable Seattle initiated a Communities Outreach Project "to create measurable improvements in the behaviors and practices that drive the indicators, both on large and small scales, as a result of homes and organizations changing their behavior in response to this project." Their ambitious goal "is to enable and inspire people in the many different communities in greater Seattle to transform the values of sustainability into actions that will move Seattle, the region, and the planet towards long-term cultural, economic, and environmental health and vitality."

The Worldwatch Institute identified and assessed 50 social, economic, and environmental trends which they labeled the Earth's "vital signs" to help show the important role consumers can play in demanding environmentally friendly products. .Indicators can also be used in international or other large-scale collaborative projects. A new international effort between the US and Canada that monitors the health of Puget Sound Georgia Basin where salmon and orcas are endangered in Washington state and in the province of British Columbia shows another use of indicators (Stiffler, 2006). Of the nine indicators that the project has established five of them are declining (Urbanization and Forest Change; River, Stream and Lake Quality; Marine Species at Risk; Toxics in Harbor Seals; and Marine Water Quality) while the remaining four have not shown progress (Population Health; Solid Waste and Recycling, Shellfish; and Air Quality). Scott Redman from the US team stated that the indicator project "puts press then for us to catch up, or the other way around." There is a web site that includes data as well as a large number of suggestions for people and groups who want to help improve the situation.

The Bulletin of Atomic Scientists through its "Doomsday Clock" offers a variant on this concept. The clock measures the state of worldwide nuclear danger (not just from a US perspective) and graphically reports its findings in a clock whose hands are approaching midnight — nuclear apocalypse. Moving the hands is not taken lightly, "Because the Doomsday Clock is the world’s most visible symbol of nuclear danger, any decision to reset it is taken with great care and only after significant deliberation by the Bulletin’s board of directors, in consultation with the board of sponsors." It is interesting to note the infrequency within which the clock has been reset: 17 times in 56 years. The two boards reset the hands infrequently to demonstrate significant developments; the clock does not respond, "to every change in the global security environment. If it did, it would be in almost constant motion and would lose much if not all of its symbolic resonance. "

Many of the patterns in this pattern language — including this one — could be used as indicator generators. What indicators, for example, could be used to show whether humankind's Civic Intelligence is increasing or decreasing? Virtually any area, conceptual or actual, could be a source of indicators. And in any area, it will be important to think of what possible actions could comes after the indicators are developed before they're identified. What to do with information? Who could use the information? What resonance could the information have with various people and groups? 

Solution: 

Citizens need to construct community and civic indicators, publish them, discuss them, measure them, publicize them and develop policy and projects that address them. Indicator projects seems to be best coordinated through organizations and groups.

Verbiage for pattern card: 

When people in the community identify Indicators that are important to them, they are more likely to carry personal and operational meaning than when social scientists identify constructs that are significant only to an academic community. The real work begins after the Indicators have been identified. The Indicators must be measured, discussed, and publicized. Ultimately they can be used to develop policy and projects that address them.

Pattern status: 
Released

Whole Cost

Pattern ID: 
456
Pattern number within this pattern set: 
28
Douglas Schuler
Public Sphere Project
Version: 
2
Problem: 

Through the clothes we buy, the food we eat, the cars we drive, the way we dispose of our trash or sewage, where and how we live, and how we make a living or recreate, people everyday and everywhere make impacts — large and small, good and bad — on the world. Many of the problems in the world are compounded by people who are unaware of the damage they are inadvertently perpetuating through their daily lives. Costs are determined in overly simplistic ways such as monetary costs or immediate convenience — throwing trash out the window or into a river, for example.

Not only are these problems debilitating to people in less developed countries (thus presenting moral and ethical challenges to their more fortunate brethren), they also have a peculiar way of ultimately affecting developed countries as well (over 20% of the air pollution in the Pacific Northwest region of the U.S. has blown in from China). If people had a better idea what the entire "cost" of their actions were — not just their own personal costs at that moment — there is a higher likelihood that they'd change their behavior to encourage positive changes and discourage negative ones.

Context: 

People in developed countries are always buying — things — often from developing countries — and are generally unaware of the legacy of the product. People may be morally opposed, for example, to the child labor that went into, say, a pair of athletic shoes, yet they implicitly condone the practice with their purchase. The one economic point of view holds is that the whole cost should be reflected in the price tag, but this is rarely possible. Many of the costs are impossible to put a number on, and they may even differ from the point of view of different people. (What is the "true" cost of taking away a wetland used by geese on their migration?) So the pattern includes in some sense the common economic understanding but goes beyond it. All people need to live consciously in this world.

Discussion: 

In an increasingly globalized world people are connected to each other in ways that are often unknown to each other. One of the main ways that people in developed countries and less developed countries are linked is through products. When a person in a developed country buys clothing, consumer electronics, or other items all the buyer sees is a purchase price. Missing, of course, is the entire chain of lineage that was effectuated in order to place that product within purchasing range and its enduring effects on the environment has been dispatched of. Often the price on the product obscures a sordid legacy that could include child labor, environmental abuse such as pesticides in ground water, air pollution or soil depletion, or aspects that are harder to quantify like migration of youth to the urban areas or loss of cultural heritage.

One of the basic uses of this pattern is understanding the "whole cost" of an object or a service that one is purchasing. Ultimately the intent of this pattern is identifying the whole cost of something and using the information (that a single price obscures) to promote broader public consciousness and ultimately improved social good. There are a great number of ways that the information can be used — and a great number of ways left to be discovered. Ideally the information behind the price tag will take on greater significance while the price tag itself can also be made to reflect the previously hidden information more accurately including, for example, labeling that tag to include additional information about contents or relevant environmental effects or labor practices.

Understanding the "whole cost is primarily a process of education that can be done individually (by people of virtually any age) or in more public ways through any number of ways. This "understanding" can be via a narrative or story or it can be more quantified, including, for example, information about who got paid how much for what at every step in the chain. One approach is using the origin of the product as an indicator; not buying a product, for example, if it were made by non-union, child, or slave labor or because it was produced by a repressive regime.

A more nuanced process with a distinctively quantitative feel is illustrated by the work done by the International Center for Technology Assessment in their "The Real Price of Oil" report (1998). In that report based on gasoline prices from a U.S. perspective, the authors reveal how ultimately deceptive the idea of the "price at the pump" actually is to the actual monetary cost expressed in a specific currency, dollars, for example. And while their approach, like other economically based approaches, ignores (or, at least, re-interprets) the human story, it goes a long way towards developing (and ultimately using) a unitary "price" as a meaningful attachment to a commodity or service that’s available for purchase. In the case of gasoline, the authors show how multiple government subsidies (huge tax breaks, direct support for research development and other business costs, and "protection subsidies" often of a military nature) and a multitude of "externalities" (problems as diverse as air pollution, automobile crashes, suburban sprawl and climate change that are "costs" which the oil industry is not going to address and are not reflected in any way by the price one pays "at the pump") result in a public price-tag for gasoline that distorts the real price by 5 to 15 times. The "free" television programming that occupy so much of the time of the U.S. citizenry shows another perversion of the ideas of price and costs. The shows of course are not "free" at all — at least not to the viewers (and non-viewers) who pay for the ads every time they purchase something that’s advertised on television.

A simple use of the information (at least in the gasoline case above) would be eliminate or otherwise lower the government subsidies — especially the ones that actually hurt the environment and lead to wars and other problems and let the price creep (leap?) up to the actual price (or at least closer to it). This at the least would test the citizenry’s commitment to the automobile in a fair comparison with competing approaches to transportation. A related approach is of course un-externalizing the externalities by bringing the costs back home to the companies that are making them possible. This can be done by imposing a "green tax" on the companies, which would be used to help try to reverse the damage caused by the company’s business practices. Unfortunately, as Peter Dorman explains “There is a general distrust of the effectiveness of government, a fear that green taxes will be more regressive than some of our current ones. The alternative is the creation of environmental trusts, which would collect the money on behalf of the beneficiaries, which could include current people, future people and natural entities. The trust would pay back some of the money directly (per capita rebates) and also finance ecological conversion. Vermont and Massachusetts are in the process of setting up a trust of this sort for carbon and New York and California are possibly going this route too.

The city of San Francisco recently showed another innovative use of the Whole Cost concept. In the spring of 2005, San Francisco became the first city in the U.S. to enact legislation requiring the city to consider the environmental and health implications when making purchases for the city. Since the city spends about $600 million every year on a multitude of purchases (including, for example, 87,000 fluorescent light tubes) this type of legislation could conceivably have some effect, especially since city officials are hoping that the "Environmentally Preferable Purchasing for Commodities Ordinance" will serve as model for other cities. The city is working with community groups, technical experts and other city staff to establish criteria. Debbie Raphael, the city's toxics reduction program manager, stated that "Traditionally, we have a list of specifications we use to decide which computer to buy," she said. "Those specifications do not include things like how much lead is in them? Can you recycle them? What is their energy use? What it does not mean is that cost and performance is ignored. We're expanding the universe of criteria" (Gordon, 2005).

A final use of the Whole Cost pattern is to consider the Whole Cost in more of a global "whole" way. Looking just in this the area of health reveals the importance of this approach. In a short article called "The Price of Life" by Glennerster, Kremer, and Williams (2005) point out that Africa "generates less than one half of one percent of sales by global pharmaceutical firms but accounts for nearly 25 percent of the world's disease burden." The lion's share of pharmaceutical research and development is for the health problems of rich countries. Sadly the economic equations of the world's corporations exclude the vast majority of world's population. Lacking money, the "whole costs" that are borne by them don't show up on anybody's balance sheet or business plan.

Solution: 

The first thing to realize is that the price one sees on a price tag is rarely the "Whole Cost." The second thing to realize is that the Whole Cost of a good or service is educational as well as inspirational. People have been very innovative in this area but there is room for much more. It's important to publicize the "whole cost" of a product as well as the monetary price. This could include what percentage of the monetary price goes to worker and other costs to the environment, quality of life, and other important factors.

Verbiage for pattern card: 

We leave our mark on the world through the clothes we buy, the food we eat, the cars we drive, the way we dispose of our waste, or how we work or play. The price tag on a product can hide environmental abuse, or aspects that are harder to quantify such as the loss of cultural heritage. The amount on a price tag doesn't represent all the present or future costs. Knowing the Whole Cost of a good or service can be educational and it can inspire action.

Pattern status: 
Released

Big-Picture Health Information

Pattern ID: 
742
Pattern number within this pattern set: 
27
Jenny Epstein
Version: 
2
Problem: 

Health information cannot focus solely on individual change. Many detriments to health cannot be eradicated without changes to the physical and social world that people inhabit. If environmental and social changes are necessary to get well, individual patients cannot do so solely by seeking health care and avoiding health risks. Expert medical information and advice is inadequate to create a healthy environment that in turn creates healthy people.

Context: 

Poor people bear a disproportionate burden of global ill-health, such as diabetes, malaria, HIV/AIDS and TB. Health discrepancies between rich and poor will not be solved through better access to information alone. Good food, less stress, clean air and water, and a life with a purpose will increase health and healthy behaviors. Real change to improve health comes from a shift away from acknowledging only expert clinical opinion and toward a real-world awareness of the effect of environment on health: a shift from passive diagnosis and treatment to active engagement with the causes of and solutions to health problems.

Discussion: 

We are not, for the most part, born unhealthy. We become unhealthy. And even for those born unhealthy, a great deal of ill health may have been preventable. The campaign to find the cure for breast cancer is a good example of health information that neglects any causal connection between ill-health and the environment (in this instance, an environment which includes the use of estrogen in prescription medication), and ignores political or social change that might address environmental causes of the disease. This pattern of information, in which action comes only after the individual becomes ill but nothing has been done to prevent illness in first place, focuses on individual responsibility with no questioning of the established social order. The unspoken message is that breast cancer just happens. It is up to the individual to get involved with a screening program for early detection and treatment. Information on research that investigates environmental effects to the development of breast cancer is not part of mainstream health information.

Public health information about diabetes further illustrates the lack of emphasis on the connection between environment and health. Among Native Americans, diabetes (like most other non-infectious chronic diseases) was virtually unknown before World War II. Now, in some tribes, over 60% of adults have diabetes and the age of onset is decreasing with each generation. Much of the research on diabetes among Native Americans focuses on genetic causes or on molecular level differentiations of diabetic types. It gives short shrift to how the disruption in traditional diet and life style and the devaluation of traditional medicine correspond with the dramatic increase in the disease. The connection of indigenous people to the environment that they come from, the types of foods they eat, and activities they perform to prepare those foods are not considered an active component in their health. Diabetic health information focuses on what the individual can do to access mainstream diets and medicine. It does not validate traditional knowledge that prevented diabetes in the past, and ignores how the community as a whole can work together to recreate that knowledge. This does not mean trying to reestablish life as it was 60 years ago, but it does mean putting the current problem in a holistic context that includes history, indigenous knowledge, the interaction between diet and environment, and reasons for lack of access even to non-traditional healthy food.

In 1854, John Snow removed the handle from a London neighborhood water pump that was located a few feet from a sewer ("John Snow Pub," 2006). He believed that this sewage was causing the epidemic of cholera deaths in the neighborhood. Epidemiology textbooks emphasize Snow's connection of cause and effect as the first public health intervention of the modern era. They ignore an analysis of cause: industrialization and dislocation, poverty, over-crowding etc. What options for water did people in the neighborhood have without the pump? Seldom mentioned is that, due to the demand of a thirsty public, the handle was replaced six weeks after its removal.

Public health programs must include methods to share power with communities they hope to help. What are the contributors to ill health in their communities? What are the barriers to good health that the communities identify? Information needs to realistically address what is within the control of the individual and what will take groups of people working together to solve. Methods to improve health in disadvantaged communities must reflect the larger social change and shift in power needed.

Health information such as Fast Food Nation (Schlosser, 2002) needs to be the norm, not the exception. This book chronicles the entire environment that produces fast food, including social norms and values. Similarly, the documentary film “Life and Debt” (www.lifeanddebt.org) shows the destruction of healthy, local food production in Jamaica by the combination of multinational food businesses and international government policy.

Health information needs to do more than simply inform. What does not question the present state of affairs will not, for example, bring affordable nutritious food to poor neighborhoods. Nor will it create safe neighborhoods in areas where children cannot exercise. Better access to information may improve health care decisions to some extent; unless it also generates momentum and optimism for social change then it simply perpetuates a focus on individual behavior and treatment of symptoms that have already occurred. Health information needs to look honestly at the conditions that cause ill health, and engage not only those who suffer illness but the entire social and regulatory apparatus that can play a role in improving the conditions that people live in.

Solution: 

Demand and produce health information that identifies environmental and social causes of ill-health. Analyze the interconnection between these causes and their solutions, and bring individuals, communities and governments together in putting the solutions into effect. If the struggle with disease becomes a struggle with established power, you may be on the right track.

Verbiage for pattern card: 

Real change in improving health means shifting away from expert clinical opinion only and towards awareness of the effect of environment. Demand and produce health information that identifies environmental and social causes of ill-health. Analyze the links between causes and solutions, and bring individuals, communities and governments together in putting the solutions into effect.

Pattern status: 
Released

Cyberpower

Pattern ID: 
829
Pattern number within this pattern set: 
25
Kate Williams
Dominican University
Abdul Alkalimat
University of Toledo
Version: 
2
Problem: 

In the age of the Internet, if someone can’t send an email or browse the web, they are much like the person in the age of print who had to sign their name with an X. Many people and communities are still catching up to the information age and what digital tools offer. One word for what they offer is Cyberpower—power in cyberspace.

The usefulness of this word can be understood in comparison to another useful word: e-commerce. E-commerce is a word that summed up what businesses, coders and consumers were doing. On the basis of that summation, many more people were guided in that direction, and e-commerce became more advanced as a result. Millions are now buying and selling online, with the goods delivered in the real world. Our experience with the word cyberpower is the much same: the word came into use based on practice; then it mobilized more people to exercise their cyberpower. As with e-commerce, when you wield cyberpower, the “goods”—power—are delivered in the real world, in a cycle from actual to virtual to actual.

Context: 

Digital inequality often impacts the same people as older inequalities such as poverty, oppression, discrimination, exclusion. But the new tools are so powerful that not using them sets individuals, groups and communities even further back. The hardware and software are still changing, and only the users are able to shape them and shape the future. And a global conversation is taking place every day online. They

Discussion: 

Even as technology changes, diffuses, and becomes cheaper, digital inequalities persist. For certain populations, access is impossible or is controlled, skills are lower, support isn’t there, or the tools and resources themselves are relatively irelevant. If the core conversations and the rich information sources are all online, yet not everyone is participating or even able to observe, how do we maintain democracy? Recent calls for a dialogue of civilizations, starting with the United Nations (1998), rather than a clash of civilizations (Huntington 1998) could be taking part online, but only if everyone can see, hear, and speak in cyberspace.

It is not yet well understood, but communities in crisis—be it from poverty, disaster, war or some other adversity—are known to turn to technology for response and recovery. Cellphones, impromptu cybercafés, the Internet, all helped in the Gulf hurricane recovery. Farmers on quarantined farms quickly mastered home Internet use during England’s foot-and-mouth-disease outbreak. The US armed forces now strategize in terms of land, sea, air, and cyberspace. Immigrants all over the world have created digital diasporas. (Miller and Slater 2000) Whatever language people use to describe it, cyberpower is the driver in all these cases.

Hiphop can be seen as a technology-based response to crisis and a cyberpower project. In a community-based seminar, we proposed to create a CD of original raps about IT. Students and community members were skeptical—one said, “We don’t know anything about computers”—but all the music making was digital, the tools were put together in bedrooms and basements, and the result was a compilation of 15 tracks. Sample these lyrics by S. Supreme:

Information technology
Skipping the Black community with no apology
Flipping the power off
On an already alarming deficit,
So please, please, PLEASE, PASS THE MESSAGE KID!
Ohh Umm Diddy Dum Dum
If he don’t turn his Ice off
And turn his head past the gas of Microsoft
He’ll really be lost like the tribe, ‘cause the time is now and that’s a bet
How you throwing up a set and you ain’t on the Net,
Yet you say you’re a G?
I said I’m not Chuck D, but welcome to the terror
If you ain’t ready to build in this information era
Survival of the fittest, our rights get diminished, cats be on their Crickets
But don’t know about Linux

In this track cyberpower is talking about cyberpower.

Another example of cyberpower is our experience with an auction of Malcolm X’s papers. The sale, planned for March 2002, was discovered online, then thousands protested online and the sale was stopped. The process began when monitoring eBay for items related to Malcolm X, we discovered that eBay’s auction house, Butterfields, was about to sell thousands of pages of Malcolm’s diaries and notes, recovered from a storage locker, for an expected price of $500,000. Using the listserv H-Afro-Am, this news was spread across multiple communities of scholars, librarians, activists, and others. The American Library Association then created a story on their online news site which is fed to more sites and individuals. The next day The New York Times did a story. On the third day The Guardian newspaper ran a story about the impending sale and the online groundswell against it. The listservs and the news articles alerted the family and the Schomburg Center for Research in Black Culture at the New York Public Library, who wre able to negotiate the postponing of the sale, then its cancellation. An agreement was negotiated with the seller whereby the materials are now in the possession of the family, housed at the Schomburg’s archives. In sum, the important historical papers (actual) were being auctioned (virtual); thousands of people were mobilized (virtual); traditional media carried the story (virtual and actual); and ultimately the materials were withdrawn from sale and placed intact in a public library archive for scholars and the public (actual).

Another example of cyberpower is told by Mele (1999). Faced with a teardown of their housing project, tenants in Wilmington, Nouth Carolina wrangled the key to a long-locked community room, internet access for the lone computer (actual), and via email and listservs (virtual) recruited architects and planners to help them obtain, digest and answer developer and city plans. They won an actual seat at the negotiating table and, more important, key changes to the teardown plan that included interim and long-term housing for residents.

All sorts of new tools for exercising cyberpower are in wide usage at this writing, for example, MySpace, blogs, wikis, and the online video festival known as YouTube. Use of any of these tools locates you in a lively community. The idea from Putnam (2000) that we’re “bowling alone,” not connecting with other people in an atomized world, is, as Lin (2001) asserted, trumped by the fact that we are not computing alone.

Solution: 

Cyberpower means two related activities related to empowerment: 1) individuals, groups and organizations using digital tools for their own goals, or 2) using digital tools as part of community organizing. The general idea is that people can use cyberpower in virtual space to get power in the actual space. Cyberorganizers help get people cyberpower just as community organizers help get communities empowered.

Verbiage for pattern card: 

Digital inequality often affects the same people as traditional inequalities such as poverty, oppression, discrimination, and exclusion. With Cyberpower individuals, groups and organizations use digital tools for their own goals. Cyberpower also means using digital tools as part of community organizing and development, when Cyberorganizers help people gain Cyberpower.

Pattern status: 
Released

Spiritually Grounded Activism

Pattern ID: 
786
Pattern number within this pattern set: 
24
Helena Meyer-Knapp
The Evergreen State College
Version: 
2
Problem: 

Some social change agendas and strategies are derived from sacred texts, religious doctrines and traditional spiritual practices. Grounding ones public engagement in this way can lead to productive and insightful action but such efforts are often highly charged. Contemporary societies and communities vary widely in how well they receive such initiatives -- a martyr to one group will seem like a dangerous radical to the opposition. Intermingling politics and religion can taint both, leading to false pieties in politics and making mundane the prayers and rituals which were originally spiritual in purpose.

Context: 

Groups and individuals seeking to structure social agendas have to create a sense of their purpose, and spiritual convictions often offer constructive guidance. Activists can find allies in the public debate by framing their position in religious terms. Personal resilience can be sustained by strong religious belief.

Constitutional separations between Church and State in North America and Europe are decidedly ambiguous about whether and how particular congregations should participate in public affairs. Other societies, notably those Muslim ones which base their law and the state itself on religious dogma, can find secular ethical criteria offensive. Furthermore, activism motivated by religion is often denounced as extremist by those whose motivations are strongly secular.

Discussion: 

This pattern is illustrated by a series of historical examples intended to suggest its scope. The possibilities are many and varied. Read these stories while remembering that secular organizing can be just as powerful, legitimate and insightful.

Gandhi practiced and advocated "Ahimsa," the non-violent struggle for truth, inspiring an his part of the anti-colonist movement to center on that strategy. Derived from Hindu tradition, Ahimsa applied to all features of their lives, from confrontations with the British to the ways they lived and ate and worked together. Martin Luther King, working within the Christian tradition, was able to find the religious inspiration for a similar approach to non-violence in the US Civil Rights movement. Thich Nhat Hanh andhis fellow Buddhist monks used self-suffering in the Ghandian tradition to oppose the war in Vietnam. All three movements followed a religious injunction against doing violence, although in each it was recognized that they themselves might die. The strategy continues in use at the state level in the struggle between Tibetans under the leadership of the Dalai Lama and the Chinese government.

For centuries Catholic nuns, monks and brothers have been engaged in providing health care, hospitality and basic succor to the poor and needy. In recent years that work gained world wide recognition as a result of Mother Theresa’s order in India. Their practice, like the non-violence movement is both a strategic imperative and an injunction for the activists to live a certain way, in this case sharing poverty and privation with those whom they help.

For the last 50 years, women’s reproductive systems and rights have been at the center of a wide range of conflicts. Papal Encyclicals and local health center policies are alike in their ability to stimulate confrontations about contraception and abortion. In parts of Africa, religious traditions have been the basis for both challenges to and support for female "genital mutilation" or "circumcision" as it is called, depending on ones perspective. Religion, life and birth have always been linked. The relationships between medicine and religion have become quite uneasy, as much at the end of life as at the beginning.

Debt and monetary interest payments mark another area where religions have guided and inspired action on the global scale. The Christian notion of Jubilee provided the doctrinal basis for groups around the globe to press the largest banks and richest nations to support debt relief for poorer nations in the Jubilee 2000 campaign. Meanwhile, working from the Buddhist perspective, writers and activists have begun to reconfigure the definition of wealth and materialism.

Sacred environmentalism is well rooted as well, both in the United States and around the world. Connected in the US to the Transcendentalists of the nineteenth century, this movement has found a responsive reaction in many areas since place and sacred experience are so often linked.

At their best, religious practices serve not only to shape the mission, but also to guide organizational behavior. Silent retreat or a prayer meeting -- either can offer respite from the mundane. Singing together, marching together, sitting quietly in Quaker meeting together -- all of these can strengthen the sense of community. Charitable giving, cooking for the poor, visiting prisoners -- all of these can feel like religious practices when inspired by a spiritually grounded activism. Priests, Imams and other religious leaders offering blessings over an action, can ease the qualms and concerns of their followers. In all these ways, organizational resilience gains support from adherence to a religious or spiritual path. Marshall Ganz reminds us to see religion "not only as a source of “understanding” about what was right - but also as a source of the solidarity, willingness to sacrifice, anger at injustice, and courage, and leadership to take action - in other words, not only of moral “understanding” but the capacity to act on that understanding. Or, as St. Augustine said, not only of "knowing the good", but also of "loving it" enough to act on it. "

The stories in this pattern were chosen to illustrate constructive work undertaken by adherents in a variety of traditions. These same traditions have of course often been the basis for cruel, intolerant and self-righteous oppression, government and justice.

Solution: 

Remember the hymns and prayers of the American Civil Rights Movement, which exemplify ways that a healing religious practice can build solidarity among activists while holding them to laudable ethical standards. The injunctions embedded in this pattern are: by all means ground your own work in the values, the mysteries and the heritage of a religious community. At the same time, hesitate to judge others whose motives and practices are different. If secular values justify and guide your actions assume the best of those driven to act by religious convictions and likewise, if you are religious, give credence to the secular. In either case remember that ritual, whether sacred or secular, can strengthen bonds among organizers and provide them with the respite necessary to keeping on with the work of change.

Verbiage for pattern card: 

Some social change agendas and strategies are derived from sacred texts, religious doctrines and traditional spiritual practices. Grounding one's public engagement in this way can lead to productive and insightful action. Remember that ritual, sacred or secular, can strengthen bonds among organizers and provide the respite necessary to keeping on with the work of change.

Pattern status: 
Released
Information about introductory graphic: 
Friends Journal

Anti-Racism

Pattern ID: 
783
Pattern number within this pattern set: 
23
Lori Blewett
The Evergreen State College
Version: 
2
Problem: 

Perceived physiological and cultural differences are easily exploited by political elites for the purpose of gaining and maintaining social control. Discrimination and violence are a common consequence of perceiving one group of people as less trustworthy, moral, intelligent, or civilized (and ultimately less human) than another group. Imbalances of power are seen as reflections of individual strength and cultural merit rather than systemic injustice. Efforts toward creating a desirable society continue to be hindered by unquestioned privilege, fear, and prejudice across race, caste, and ethnic divisions.

Context: 

There are few cultures in the world that have not been affected in some way by European concepts of race. In some cases, European colonizers layered race on top of long- standing caste hierarchies or religious prejudices to further subjugate, divide, and control colonized people. In the United States, alliances between blacks and poor whites, for example, were intentionally subverted by elites who bestowed minimal advantages on lower-class whites to prevent class-based uprisings. The historical legacy of long-maintained racial divides and inequalities continues to affect any organization attempting to create a more just and sustainable society, even when racism is not the primary issue that an organization or movement wants to address. As with gender divisions, race, caste, and class hierarchies often intertwine to erode the effectiveness of organizations and their communication, especially when patterns of privilege and bias go unnoticed.

Discussion: 

This pattern has two major dimensions: Anti-Racist Awareness and Anti-racist Action.

Awareness begins with seeking a deeper understanding of the multiple ways that racism and race privilege operate in the lives of individuals and organizations. Anti-racist books, movies, workshops, lectures, discussions, and observation can all be useful tools for raising awareness. Multi-cultural history books (e.g., "A Different Mirror") or social/economic analysis (e.g., "Black Wealth White Wealth") can help us see beyond the myth of the melting pot, and understand how social structures maintain racial inequity generation after generation. Films like "Banking on Life and Debt" help us understand the international forces that maintain global inequalities built upon European Colonialism, and how those inequities reinforce domestic racism. Reflective essays like "White Privilege and Male Privilege" can help us see how privileges are bestowed upon whites on a daily basis, even when they do not seek racial advantage.

By analyzing social and historical dynamics of power and privilege, we understand why few people reach adulthood without internalizing social hierarchies that shape our unconscious perceptions of one another. At the same time it is important to become more aware of the possibilities for change and resistance. We must learn about the successes of communities of color that have struggled against racism, and we must learn about inter-racial solidarity that has aided anti-racist efforts at numerous times and places in history.

Armed with a better awareness of the dynamics of racism, members of an organization can become more reflective about their own practices. Developing and maintaining an anti-racist consciousness is an on-going process for most people, but it is especially challenging for members of dominant racial groups. Because information and communication represented in the dominant culture are likely to reinforce the racial status quo, whites in the U.S., for example, must take extra care to seek the perspectives of people of color who are critical of mainstream policy, discourse, and ideology.

Action begins with recognition that we are not powerless in the face of institutionalized or interpersonal racism, and that challenging racism is both an individual and collective responsibility. Examples of anti-racist action are plentiful --from individuals interrupting racist jokes to transnational organizations uniting against contemporary colonialism.
An anti-racist orientation can help guide many facets of an organization: out-reach practices, service providing, hiring, resource allocation, group communication, etc. With an anti-racist perspective, individuals can work to create organizations that both embrace ethnic diversity and model a commitment to racial justice. Organizations whose members are primarily from privileged communities can seek guidance from leaders that represent grassroots organizations in other communities. Groups can form alliances across racial or national boundaries making shared use of differing access to information, experiential knowledge, economic resources, and political power.

Organizations can promote anti-racist solidarity by investigating the racial dimensions of any issues that they are working on. For example, anti-racist environmentalists have exposed the disproportionate effects of toxic waste on communities of color. Information technology activists interested in racial justice have designed projects to accomodate differing needs in differing ethnic communities. Within the anti-war and anti-globalization movements, activists with an anti-racist orientation have drawn attention to the role that racist discourse and ideology play in maintaining public support for international policy.

The greatest challenge to anti-racism is the discomfort, defensiveness, and animosity that it often engenders among whites (or other racially privileged groups—depending on the context). Rejection often happens when individuals from privileged groups do not see themselves as responsible, in any way, for the conditions that other racial groups experience. Talking about race privilege and unconscious racial biases can seriously threaten people’s positive sense of self. Many people are more comfortable believing that innate characteristics of racial groups cause the problems or successes that each groups experience, and some people even perceive themselves to be discriminated against when members of other racial groups demand social change to alleviate injustices. Whites who are economically disadvantaged, (or who experience discrimination related to age, gender, sexual orientation, physical ability, or other characteristic), sometimes see anti-racism as a denial of their own hardships. In extreme cases, oppressed whites may react so negatively to anti-racist critiques that they turn toward white supremacist or neo-nationalist ideologies to shore-up their low self-esteem (see Paul Gilroy for a critique of British anti-racist education of working class youth). People of color also sometimes oppose anti-racist perspectives when they have been convinced by the dominant culture that racism is no longer a significant, institutionalized problem. For people of color, becoming more aware of racism can be particularly painful and disempowering.

In order to be successful, anti-racists must recognize the strength of dominant racial attitudes and ideology. Anti-racist education and discourse should be geared toward the forms of denial and dismissal that are most common in a particular context. Educational activities should include follow-up support to help people process new, sometimes disturbing, ways of seeing the world. Resources that put a human face on the experience of racial oppression can be particularly useful. Focusing on the shared costs of racism (and the shared benefits of ending it) may be the best way to encourage inter-racial solidarity. When both whites and people of color recognize that ending racism is in their interests, they begin to see themselves as part of the long history of resistance to racism. This sense of solidarity across time and racial boundaries adds meaning and a sense of hope to the difficult, and sometimes emotionally painful, process of recognizing and challenging race privilege and racism.

Solution: 

Only by recognizing racism (personal and institutional) and actively challenging it, can we hope to overcome the racial divisions that inhibit effective problem solving and weaken progressive movements. An anti-racist orientation to social change can help organizations successfully challenge policies and practices that mask power, exploitation, and resource grabbing behind the guise of liberal individualism and national interests.

Verbiage for pattern card: 

Efforts to improve societies are hindered by privilege, fear, and prejudice across race, caste, and ethnic divisions. As with gender divisions, other hierarchies intertwine to erode the effectiveness of organizations. Anti-Racism has two dimensions: Anti-Racism through awareness and Anti-Racism through action. An anti-racist orientation to social change can help organizations challenge policies and practices that mask power, exploitation, and resource grabbing.

Pattern status: 
Released

Teaching to Transgress

Pattern ID: 
763
Pattern number within this pattern set: 
20
John Thomas
IBM Research Hawthorne
Version: 
2
Problem: 

Obviously, good teachers try their best to teach what they believe to be correct. Yet, the world changes so that what was true is no longer true and what was once irrelevant becomes important, even vital. Further, even with respect to things that do not objectively change, new knowledge is continually created. It is natural for students to identify with good teachers and to value their knowledge highly. A possible side-effect of this basically good process, however, is that the student may become reluctant to go against the teaching of their mentor/hero/professor. This reluctance occurs, not just with respect to individual teachers, but also with respect to the society as a whole.

Context: 

The world is changing rapidly and critically. For example, the human population has exploded in the last few hundred years. The consumption of fossil fuels continues basically unabated despite the signs of global warming and the finite nature of these fuels. The incredibly destructive nature of modern weaponry means that fights for limited economic resources or over restrictive and doctrinaire religions can produce unprecedented levels of human misery. Yet, many individuals, groups, and societies seem just as conservative and rigid as ever.

Discussion: 

Living organisms have existed on earth for at least 10**9 years while modern human institutions like government have only been around for about 10**4 years. Living organisms all have the capacity to change with each new generation both through mutation and re-combination. We would do well to emulate what has worked.

The United States Consititution, although a best efforts work at the time it was created, also carries within it, provision for change through Amendment and many of these have been critical to the broadening of American democracy to a wider range of citizens.

The Walking People (Underwood, 1997) describes the journey of one branch of the Iroquois Tribe over several millenia. In the process, they were forced to learn to accomodate to different physical and cultural situations. They developed numerous mechanisms both for retaining learned wisdom and for challenging and changing when new situations arose.

The need for challenge and change has probably never been greater. Nonetheless, there are many mechanisms that tend to prevent change. At the individual level, change can be uncomfortable. Typically, a targeted change in one area or domain also has unintended consequences not only in that same area or domain but in others as well. If an individual changes, this may require compensatory changes in those close to the individual. Thus, there is often resistance to change at the level of family and friends as well. Furthermore, there is often institutional resistance to change. Institutions, including corporations, work to keep any and all advantages that they already enjoy. Governments and religions also often work to keep the status quo.

Given the numerous levels at which resistance to change occurs, it is necessary to have active mechanisms that work toward change. The impacts of change need to be carefully evaluated however because not all changes, even well-intentioned ones work well.

Solution: 

In order to help prevent stagnation of knowledge, one useful strategy is for the teacher, as an integral part of their teaching, to teach transgression is, to go against the received wisdom — to test and rebel against it. The scope of such transgression should be wide and include all of a society's rules, prejudices, and attitudes.

Verbiage for pattern card: 

Students identify with good teachers and value their knowledge highly. This might mean, however, that students might be reluctant to "go against" the teaching of their mentor/hero/professor. Teaching to Transgress actively questions and tests society's "received wisdom." Teaching to Transgress helps instill the idea that societies must change and that we all have responsibility for promoting that change.

Pattern status: 
Released
Syndicate content