education

Strengthening International Law

Pattern ID: 
579
Pattern number within this pattern set: 
42
Richard Falk
Prof. Emeritus Int. Law & Practice, Princeton
Version: 
2
Problem: 

In an era when international cooperation is critical no overall reliable system of global governance is in place that enjoys universal respect and satisfies concerns about accountability of leaders, participation of peoples and their representatives, and transparency of the regulatory process itself. Particularly disturbing is the persistent tendency of political leaders to consider resort to war as their fundamental instrument for the resolution of international conflict and to divert vast resources to the preparation for war without being constrained by the limits set by international law governing the use of force.

Context: 

It is important not to overstate the role and contributions of international law, which in the past has been used to lend an appearance of legality to colonialism and aggressive war as well as to serve the interests of oppressive governments who engaged in abuses of their populations, being shielded by the law that upheld the territorial supremacy of sovereign states.

International law is relevant in many different settings that reflect the extraordinary diversity of transnational activity in the contemporary world. Legal professionals- lawyers- represent governments, corporations, banks, international institutions- to facilitate their activities, both by acting within the limits set by regulations contained in international law, and by altering legal standards to the extent helpful for more orderly conduct of affairs. Ordinary citizens, NGOs, and international civil servants all invoke international law to influence policy debates on a variety of global issues. International law is an important means for communicating claims and grievances, and provides insight into whether particular demands are reasonable or not.

The viability of international law has been recently drawn into serious question by the American response to the 9/11 attacks. It has been claimed that the nature of international terrorism combined with potential access to weaponry of mass destruction, especially nuclear weapons, makes it unreasonable for states to wait to be attacked. The United States Government relied on such reasoning to justify its invasion of Iraq in 2003, which was widely regarded by international law specialists and world public opinion as a flagrant violation of both the UN Charter and international law. International law is partly motivated by considerations of mutual convenience (e.g. the immunity of ambassadors, safety signals at sea) and partly reflective of the accumulated wisdom of seasoned statesmen.

Discussion: 

From the perspective of the United States, the country that is most responsible for establishing the legal framework governing war after World War II and also the main challenger in light of recent global developments, the resolution of the debate about whether to limit foreign policy by reference to international law is of the greatest importance. It should be noted that the two greatest failures in American foreign policy in the last fifty years have resulted from the Vietnam War and the Iraq War. These failures would not have occurred if American policy had been self-limited by reference to international law. It is a general fallacy to suppose that in the twenty-first century a powerful country is better off if it is not restricted in its policy options by law. The evidence suggests that the restrictions contained in international law reflect the encoded wisdom of several centuries of statecraft. The narrowing of the availability of war by international law over the course of the last century is an acknowledgement, in large part, of the growing dysfunctionality of war as instrument for the resolution of conflict.

It is not only war and uses of force that need to be regulated effectively by international law, it is also necessary for advancing the human security of peoples throughout the world afflicted by disease, poverty, environmental degradation, oppressive governance. Respect for law and international institutions encourages cooperative problem-solving that is increasingly necessary given the realities of globalization. In this regard, it is necessary to adapt the law-making procedures of the world to the significant roles being played by a variety of non-state actors, including market forces, regional organization, and civil society organizations. Whether incorporating this globalizing agenda and these non-state actors is achieved by an enlarged conception of international law, or by a transition in legal conceptualizing that adopts the terminology of global law is less important than the realization that the law dimension of world order is of critical importance in the struggle to achieve a less violent, more equitable, and more sustainable future for the whole of humanity.

The prospects for strengthening international law have two important current centers of gravity: (1) the unresolved debate in the United States as to whether to pursue security within a framework that respects international law and the authority of the United Nations. The learning experience associated with the failure of the Iraq policy needs to be converted into a renewed appreciation that reliance on military dominance and discretionary wars is dysfunctional at this stage of history, and that a voluntary respect for international law would simultaneously serve the national and global interest.
The resolution of this debate is of great importance to Americans and the world because of the leadership role that the United States plays on the global stage. The evidence supports the view that American global leadership will only recover its claims of legitimacy if it is able to revive its earlier enthusiasm for promoting the rule of law in world politics.
(2) This specific debate, heightened in intensity after 9/11, hides an underlying set of issues associated with achieving a more effective and equitable approach to global governance in light of a series of world order challenges that have been generated by such problems as global warming, an imminent energy squeeze, mass migrations, and an array of self-determination struggles. At present, contradictory trends are undermining efforts to fashion a humane approach to these challenges. On the one side, globalization in all its forms is rendering the boundaries of states increasingly irrelevant to the patterning of many substantive concerns, while at the same time border controls are growing harsher and walls are being created to fence some people in and others out.
This requires a new set of international legal initiatives, ambitiously conceived, to address these problems in a manner that does not produce chaos, oppressive violence, and ecological collapse. It is no longer acceptable to consider that world order can be entrusted to sovereign states pursuing their short-term interests. Protecting the future for the peoples of the world presupposes an ethos of responsibility, which in turn rests on the willingness to replace traditions of unilateralism and coercion with improved procedures of cooperation and persuasion. It is here that the past and future of international law offers hope to humanity provided the turn away from law can be reversed.

The growing fragility and complexity of international life provides a fundamental argument for strengthening international law, and for moving toward the establishment of ‘global law’ that is able to regulate for the common good activities of market forces, regional organizations, international institutions, civil society actors, as well as the behavior of states. With a growing prospect of an energy squeeze requiring a momentous shift to a post-petroleum world society, the strains on regulatory regimes will be immense. Trust in and respect for international law will encourage approaches that are more likely to be fair and effective than the sort of chaos and resentments that will follow if relative power and wealth are relied upon to shift the main burdens of adjustment to the weak and poor.

Solution: 

The lessons of failed wars over the course of recent decades need to be converted into a sophisticated appreciation that reliance on military superiority and discretionary recourse to wars has become increasingly dysfunctional at this stage of history, and extremely wasteful with respect to vital resources needed to achieve other essential human goals, including the reduction of poverty, disease, and crime. Protecting the future for the peoples of the world presupposes an ethos of responsibility, which in turn rests on the willingness by both the powerful and the disempowered to replace whenever possible, coercion with persuasion, and to rely much more on cooperative and nonviolent means to achieve order and change. Law is centrally important in providing guidelines and procedures for moving toward a less violent, more equitable, and more sustainable future for the whole of humanity. With the rise of non-state actors (market and civil society actors; international institutions of regional and global scope) there is underway a necessary transition from an era of international law to an epoch of global law. It will be beneficial for the citizens and governments of the world to encourage this transition.

Verbiage for pattern card: 

Unfortunately, political leaders resort to war as the way to resolve international conflict. Preventing this in the future will require an ethos of responsibility and a willingness to rely on cooperative and nonviolent means to resolve conflict. Strengthening International Law — and making it more accountable and transparent — will be critical for moving toward a less violent, more equitable, and more sustainable future for the whole of humanity.

Pattern status: 
Released

Economic Conversion

Pattern ID: 
795
Pattern number within this pattern set: 
41
Lloyd Dumas
University of Texas at Dallas
Version: 
2
Problem: 

Approaching two decades after the disappearance of our only superpower rival, America’s military budget is almost as large as all other countries military budgets combined. We continue to spend at Cold War levels despite the fact that, as we are slowly learning, none of the most pressing 21st century threats to security — terrorism, proliferation, climate change — are effectively addressed by military force. So why do we still do it? In part because the livelihoods of millions of people in politically powerful military-dependent institutions and communities are tied to the flow of military dollars.

Context: 

This troubled world is very different today than even a few decades ago. We have more to fear from handfuls of determined terrorists and blowback from the environmental damage we have done than from attack by standing armies. Changing times call for changing strategies, yet people with vested economic interests in the status quo always feel threatened by change. Those convinced that our continued wellbeing depends on redirecting national priorities will find it easier to bring about change if they can reassure people tied into the current system that their economic wellbeing is not at risk.

Discussion: 

Economic conversion is the process of efficiently transferring people and facilities from military-oriented to civilian-oriented activity. Changing the consequences of substantial military spending cuts from massive job loss to a change in what people produce on the job removes the politically powerful “jobs” argument. By forcing military programs to be judged on their real contribution to security, conversion is important to more intelligent decision making on national priorities.

Huge military budgets are ineffective in facing down 21st century threats to security. Obviously, military spending offers no advantage in confronting the threat of increasingly severe weather events (hurricanes, tornadoes, droughts, floods) that, with other environmental disasters, appear directly linked to global warming. Less obviously but equally true, military force is of little use in confronting terrorist threats. The world’s most powerful military did nothing to prevent or stop the 9-11 attacks. Virtually every terrorist caught, every terrorist plot foiled has been the result of first-rate intelligence and police work, not the threat or use of military force. Military force has also been useless in preventing the spread of weapons of mass destruction.

Not only is high military spending ineffective in addressing the most pressing security threats, it is also a serious drain on economic strength, one of the most important sources of national wellbeing and international influence. This idea is hardly new in economics, going back to Adam Smith, the 18th century founder of capitalism. Smith argued that military spending was economically unproductive. Decades ago, economists commonly used “military burden” almost synonymously with “military budget.”

Today, the problem is the same, but some mechanisms are different. Large numbers of highly skilled engineers and scientists are needed to develop modern technologically sophisticated military weapons and related systems. But engineers and scientists are also critical to modern civilian industry. They develop new technologies that improve products and processes, driving the growth of productivity, which allows producers to pay higher wages and still keep prices low. Rising wages and low prices are the recipe for increasing economic prosperity. Quality products at low prices are also key to keeping industries competitive with rivals abroad, and therefore to keeping unemployment low and profits strong.

By directing the nation’s technological talent away from developing the technologies civilian-oriented producers need, huge military budgets drain a nation’s economic vitality. This is one reason for both the collapse of the Soviet Union and the de-industrialization of the United States. Thus, there are compelling economic and security arguments for re-orienting national priorities. Economic conversion facilitates this process.

When World War II ended, the U.S. transferred 30 percent of its economic output from military-oriented to civilian-oriented activity in one year (1945-46) without unemployment rising above 3 percent. That remarkable feat, which depended on advanced planning by the private sector and government, successfully “reconverted” an economy that had moved into military production during the war back to producing the civilian products it made before the war. Though the scale is smaller today, the problem is more complicated. Unlike the 1940s reconversion, most of those working today in what President Eisenhower called the “military-industrial complex” have never done anything but military-oriented work. And the difference between military and civilian-oriented activity has become much greater. The process is no longer one of going back to what is familiar; it is now a move to new work in a very different environment.

For example, military sector engineers today are under enormous pressure to squeeze every ounce of performance out of products they design. With enormous military budgets, cost is not nearly as important an issue. Civilian sector products must perform well, but keeping cost low is absolutely critical. Engineering for maximum performance with little attention to cost is very different from engineering for low cost with reasonable performance. To successfully transfer from military to civilian work, engineers must be retrained (given some different skills) and re-oriented (taught to look at engineering from a different perspective). In general, more specialized and skilled people require more retraining and re-orientation.

Converting facilities and equipment requires assessing their character and condition to find the best match to productive civilian use. From 1961-1981, more than 90 U.S. military bases were closed and converted to industrial parks, research centers, college campuses, and airports --- with a net 20 percent increase in employment. In the 1990s, Bergstrom Air Force Base in Austin, Texas was converted to a booming civilian airport. In October 2005, the nuclear weapons complex at Rocky Flats, Colorado was closed, and the land on which it stood is being turned into a National Wildlife Refuge.

The conversion movement in the U.S. began in the 1970s and grew through the early 1990s. In 1977, bi-partisan sponsors introduced the National Economic Conversion Act in the Senate, and soon after in the House of Representatives. Repeatedly reintroduced through the years, it never became law. If it had, the decentralized nationwide private and public sector process of conversion planning and support it would have set up would have prevented the economic shockwave that military dependent workers and communities felt in the late 1980s/early 1990s, and made it politically much easier to forestall the subsequent return to Cold War military spending levels.

Given the urgent need to redirect the nation’s attention and resources to address the economic and security realities of the 21st century, economic conversion has never been more important. Through letters, town hall meetings and personal visits, our representatives in the Congress must learn that reducing the military drain on our economy is critical to rebuilding the American middle class, repairing our decaying national infrastructure, and addressing the real problems of homeland security. Working with existing citizen’s organizations, conversion can help build alliances among the growing number of businesspeople who oppose the unilateralist militarism that has poisoned the nation’s image abroad, workers who see themselves going backwards, and environmentalists who want the nation to free the resources necessary to stop the slow motion disaster of global warming.

Solution: 

Conversion defines economic alternatives for those tied into institutions of militarism and war anywhere, helping build support for redirecting national priorities toward more effective, nonmilitary solutions to real national security needs. It is also critical to removing the economic burden of high military budgets, and thus reinvigorating national economies.

Verbiage for pattern card: 

Why is US military spending at cold war levels despite the fact that the most pressing threats to security are not effectively addressed by military force? Economic Conversion is the process of efficiently transferring people and facilities from military-oriented to civilian-oriented activity. Given the urgent need to redirect attention and resources to new economic and security realities, Economic Conversion has never been more important.

Pattern status: 
Released
Information about introductory graphic: 
Let us Beat Swords into Plowshares, Evgeniy Vuchetich, Wikimedia Commons

World Citizen Parliament

Pattern ID: 
484
Pattern number within this pattern set: 
40
Douglas Schuler
Public Sphere Project (CPSR)
Version: 
2
Problem: 

Economic inequality is steadily rising worldwide: Nearly everywhere the rich are getting richer and the poor are getting poorer. Although the world's economy has grown considerably over the past few decades, half of the world's population subsists on less than $2 (US) per day. At the same time, meaningful representation among the world's population is steadily declining. This lack of representation results from — and engenders — increasing power and diminishing accountability of the world's corporate and governmental institutions.

Context: 

The social world as it now exists: vast needs — and intriguing possibilities — for citizen engagement with global affairs. The United Nations is an assembly for the world's nation's. Business, likewise, has an incredible assortment of institutions and events such as the World Economics Forum, the Chamber of Commerce, etc.

Discussion: 

"The tremendous growth in the commitment to, and practice of, democracy in domestic settings juxtaposed against globalization's large-scale transfer of political decision-making to international institutions has made the almost complete lack of democracy at the international level the most glaring anomaly of the global system today." — Andrew Strauss

Richard Falk and Andrew Strauss have explored the possibility of a "Global Parliament" for several years. It is their work which inspires this pattern and many of the ideas advanced in this pattern originated in their writings. Disclaimer: The concept of a "Global Peoples Parliament" comes from Richard Falk and Andrew Strauss. The version advocated here is not "official" (nor authoritative).

Civil society is obligated to create institutions that are strong enough to challenge other organization -- governments, businesses, criminal groups, extremists -- but not on their terms.

This pattern has only partial analogs in the "real world." This is due, generally, to the extremely broad scope of its coverage — it is supposed to address all of the world's inhabitants! The very fact of globalization provides the most solid support (and for the need) of the World Citizen Parliament pattern. Smaller versions that approximate some aspects of this pattern do, of course, exist, and we can learn a lot from these experiments as we attempt to cultivate and grow democratic forms that are more wide-ranging. The European Parliament may be the most prominent example of a large civic society institution whose representatives are democratically elected by people from various countries.

This pattern is related to INDEPENDENT REGIONS, the first pattern in A Pattern Language. Alexander was striving to identify the right level of autonomy based on "natural limits to the size of groups that can govern themselves in a human way." Metropolitan regions will not come to balance until each one is small and autonomous enough to be an independent sphere of culture. That pattern's solution states that, "Wherever possible, work toward the evolution of independent regions in the world; each with a population between 2 and 10 million; each with its own natural and geographic boundaries; each with its own economy; each one autonomous and self-governing; each with a seat in a world government, without the intervening power of larger states or countries."

Alexander's pattern and ours have similarities and differences. Both presuppose an increased voice of the citizen through additional opportunities for participation and new collective bodies that are independent from governments as they now exist. At first glance the two approaches might seem incompatible — Alexander's pattern does not call for an all-citizen's body nor does this pattern mention autonomous regions. The parliament concept, however, does not rule out autonomous, independent regions per se, only that individual people would have a forum for addressing issues was outside of their independent region — or what looks very much like a country but with new boundaries that better reflected cultural and natural boundaries (which does little or nothing about addressing the realities of various cultural or ethnic or religious groups "stranded" behind redrawn boundaries). Moreover, the state conceptualized in Alexander's pattern could actually be attained in a more "natural" evolutionary way through this pattern.

Developing a top-down approach is neither viable nor consonant with the principles of civil society. This leaves us with the option of developing principles and ideas that are we believe are at the core of what a federation should be and allows the parliament grow or evolve, built from the seeds that we envision today. This envisioned global federation would then become a type of ecosystem for collective bodies. [Ideally it would be principled and explicitly cooperative -- but how to ensure? At the same time we would need to ensure that it doesn't become just another arena for people to exploit for their own interests. Use the Commons ideas from Bollier, Ostrom and others, for one thing. The World Social Forum provides many important ideas about how this could be accomplished. What distinguishes this from how things exist already is an explicit declaration and decision to participate in the project, to share information with others and to communicate with other collectives in the federation.

Collective groups are generally composed of people in a geographically delimited area (some of whom have passed certain formal requirements for membership and attained the status of citizen), of people with similar professional interests (e.g. medical associations or labor unions), or social aims or philosophy (American Civil Liberties Union, American Rifle Association, etc. )

The draft statement that I proposed at the Online Deliberation Conference / Directions and Implications of Advanced Computing Symposium, Stanford University, on May 22, 2005, sums up the important aspects of this pattern.

In many places attempts are being made to trivialize citizenship and reconstitute citizens as (everyday) consumers and (sporadic) voters. Real power is in many ways being transferred to large corporations and other unelected organizations such as the World Trade Organization.

Realizing the growing and critical importance of citizens and civic society in addressing humankind's common problems, we the undersigned propose the initiation of a "Grand Challenge" whose ultimate objective is the development of a World Citizen Parliament. We realize that this is an extremely complex project that will require years of complex, nuanced, creative and thoughtful negotiation and collaboration. We are aware that this project will have to address an extremely broad range of social and cross-cultural factors. We, however, believe that beginning this discussion in an explicit and open way is preferable to many other varieties of globalization that lack this transparency.

Moreover, we realize that precisely defining an ideal system in advance is impossible. For that reason, we propose to begin a principled, long-term, incremental, participatory design process that integrates experimental, educational, community mobilization, research and policy work all within a common intellectual orientation: specifically to provide an inclusive intellectual umbrella for a diverse, distributed civil society effort. We realize — of course — that this is an audacious proposal. However, we agree with Richard Falk, that a parliament or forum like this is critical for the future of humankind and our planet. Civil society historically is the birthplace of socially ameliorative visions. This effort is intended to help build a more effective platform for these efforts, to help address humankind's shared problems — such as environmental degradation, human rights abuses, economic injustice and war — that other sectors — notably government and business — are seemingly powerless to stem.

Ultimately we would expect that the recommendations that are issued will play important roles in policy development of the future as well as in our ways of thinking. Each of the experiments that we undertake in the next few years will undoubtedly have drawbacks, some of which will be revealed only as people attempt to address real concerns. Information and communication technology will play an important role in many of these projects and people in these fields will need to work with social scientists, representatives from civil society organizations and many others if a World Citizen Parliament that sensitively, fairly, and wisely explores and addresses the concerns of the under-represented citizens of the world is ever created.

Solution: 

Launch a non-centralized, heterogeneous, loosely-linked network of people, online and offline resources, institutions, deliberative and other collaborative settings. Develop articles, scholarly papers, opinion papers, manifestos, research findings, and anything else that is relevant to this effort. Develop concepts, design principles, and experiments that lay the groundwork for a World Citizen Parliament. The new deliberative bodies that we develop over the next few years will necessarily be advisory only at the onset.

Verbiage for pattern card: 

Governments and corporations have forums that further their interests. Civil society must create institutions that are strong enough to assert theirs. The deliberative bodies that we develop are likely to be advisory at the onset but hopefully will lay the groundwork for a more integrated and influential World Citizen Parliament as time goes on.

Pattern status: 
Released
Information about introductory graphic: 
Feijaocomarroz from pt, Passeada de abertura do Forum Social Mundial de 2003, que reuniu mais de 150 mil pessoas, Creative Commons Attribution-Share Alike 3.0 Unported

Techno-Criticism

Pattern ID: 
879
Pattern number within this pattern set: 
39
Douglas Schuler
Public Sphere Project
Version: 
2
Problem: 

Because technology and technological systems can play out in so many ways, this is one of the longest problem statements in the pattern language. Technological systems are often portrayed as nearly miraculous solutions to problems both real and imagined. For this reason, people put faith in technology that is not always warranted. Moreover, the technologists peddling techno-utopian visions in which technology causes problems to vanish — essentially by magic — are not subjected to the same scrutiny that other societal prognosticators receive. For one reason, technologists by virtue of their special knowledge and unfathomable jargon are often intimidating to non-technologists. An unquestioning reliance on technology can result in a technocratic culture where people come to expect technological solutions. Technology puts major decisions in the hands of the technologists; degrades public discussion; diverts attention, discussion, and funds. Socio-technological systems generally have implicit trajectories. They're often implemented as "total programs" when almost by definition they are partial solutions that don't address or the social aspects either with analysis, co-design, education or funding. This is what is generally lacking when introducing computers into the classroom or in discussions about bringing inexpensive laptops to the children of Africa. The use of technology often introduces new problems including ones that humankind is not prepared for. (And then of course "technology will solve the new problems.") Introducing mandatory laptop computers in a middle school or high school, for example, soon leads to additional issues. Should students be able to use Instant Messenger during class? Download movies? Play fantasy baseball? As was pointed out in the play, Mitzi's Abortion (Hefron, 2005), based on a true story, technology can tell a pregnant woman that the baby she's carrying has no brain, but it can't provide any guidance on what she can do about the situation or how to negotiate with her insurance company to help her with financial burdens that may arise. Technology can be used for dumbing down (and having technology shouldn't be an excuse for ignorance — Why learn anything when I can simply find the knowledge on the Internet whenever I want to!). Moreover, it almost goes without saying that technology is the near perfect candidate for systems of exploitation, control, and surveillance. Machines will never be seized with doubts about ethics or morality as a human pressed into an inhuman situation may be. On the other hand, we must continually remind ourselves that technology breaks down. It is not perfect and never will be. The large number of failed tests of the Strategic Defense Initiatives, the mixed results of laptops in schools, the quiet withdrawal of facial recognition systems for "homeland security," and the potential for economic collapse due to unanticipated results of automated buying and selling all show the imperfection of our technological creations. The irony is, however, that technology might be most dangerous when it works correctly. For example, wouldn't a total failure of nuclear or biological weapons be preferable to "success?" Although Isaac Asimov presumed that humans would never allow robots to make life or death decisions or take the life of a human, the "launch on warning" computerized systems in the US (and presumably Russia) are virtually the same, minus the anthropomorphic features we've come to expect in our robots.

Context: 

Virtually anybody who is alive today will be confronted with new technology that is likely to change the circumstances of their life.

Discussion: 

The interesting and more useful use of the word criticism is as it is used in art or literary criticism,, namely the analysis, evaluation, interpretation and judging of something. Technology, or, rather, its practice including discourse, development, use, education, funding, regulation, and disposal, in addition to its physical embodiment, deserves this type of attention like all other aspects and creations of humankind.

Although technology, and ICT particularly, has a variety of attributes — or "affordances" — that will allow / encourage new capabilities (while discouraging others) and individual people obviously will play important roles in technology use (in the small?), the extreme "weight" of the social context will always exert considerable impact. The mistake that people most frequently make is forgetting the fundamental fact that technology in all of its guises is applied within specific social contexts. In other words, the phrase Guns don't kill people, people kill people could be more accurate if it read, Guns don't kill people, they just vastly improve the ease and efficiency of doing so. Without the "need" to shoot people only a fraction of the world's arsenal would exist. There is no such thing as "technology by itself" and, therefore, it makes no sense to view it in those terms.

The Strategic Defense Initiative, commonly called "Star Wars" illustrates many of the reasons why techno criticism is so necessary. Basically untestable, demonstrably unreliable, The SDI effort escalates militarism at the expense of non-military solutions while removing large sums of money from other more worthwhile enterprises. Additional militarization of space and the development of the next-generation of nuclear weapons also cry out for very deep technocriticism.

One of the most visible, current manifestations of techno-utopianism is that revolving around the prospects of a new "$100 Laptop" ostensibly for the children of Africa. Although many people believe that computers have intrinsic "subversive" nature that would empower people around the world it's not at all clear to me why African kids would be less attracted to Grand Theft Auto or other violent, time-squandering video games, then, say, their American counterparts if a brand-new laptop computer was suddenly in their possession.

A last example provides a glimpse of what can happen when fast computers and knowledge of human behavior are combined within specific systems of power. In a provocative article entitled, "AI Seduces Stanford Students" (200_) Kevin Poulsen describes a phenomenon called the "chameleon effect" in which "People are perceived as more honest and likeable if they subtly mimic the body language of the person they're speaking with." Now scientists at Stanford University's Virtual Human Interaction Lab have demonstrated that computers can exploit the same phenomenon, but with greater success and on a larger scale. Sixty-nine student volunteers interacted with a realistic human face, a computer generated "digital agent" that delivered a three-minute persuasive speech. Unbeknownst and undetected by seven out of eight students, the talking head was mimicking their every expression — eye movements, head tilts, etc.

The ominous result of this experiment was that the students reported that the echoing "agent" was "more friendly, interesting, honest, and persuasive" than the one that didn't blindly ape the facial movements of its mark. One doesn't need excess paranoia to imagine what lay in store for us when ubiquitous mass media systems, perhaps two-way, are joined with the system described above. Poulsen describes one way in which this could be accomplished.

"Bailenson [the Stanford researcher] says the research not only shows that computers can take advantage of our psychological quirks, but that they can do it more effectively than humans can because they can execute precise movements with scientifically optimized timing. The killer app is in virtual worlds, where each inhabitant can be presented with a different image, and the chameleon effect is no longer limited to one-on-one interaction. A single speaker — whether an AI or a human avatar — could mimic a thousand people at once, undetected, transforming a cheap salesman's trick into a tool of mass influence."

Ironically the people who are best equipped to apply this pattern are the people who know the most about how technology is designed, deployed, marketed, etc. Technophiles probably make the best Technocritics. This is an argument for technical education that is integrated with the humanities and the social sciences, marriage that many people in the non-technical disciplines might find as distasteful as those in the technical disciplines do. A society that was technologically literate would not "throw technology at problems" any more than they'd "throw money at problems." That, however, is not at all the same as saying that technology or money never can help solve problems —' as both resources when applied wisely can help immensely.

Organizations like Computer Professionals for Social Responsibility who have worked with issues like SDI and electronic voting and groups like the Union of Concerned Scientists and Electronic Privacy Information Center are working in this area. The Bulletin of Atomic Scientists provides thoughtful discussion on matters of weapons and national security. The world is ready for discussions in this area that aren't dominated by the media and the digerati. Many policy options come to mind, but in general, they should be based on informed public discourse. One intriguing example of this is the "co development laws" in Scandinavia in the 1980s in which new technology could not be introduced without the consent of the workers. Another ripe field is that of genetic engineering of seeds and other biological entities.

Luddism is not an answer to the question of "autonomous technology" anymore than it is to uncritically embrace it. The solution is not to totally eschew the use of technology in society. Technology is an integral part of the human condition. At the same time it is important for the reasons discussed above to acknowledge and to consider how technology is presented, designed, discussed, implemented and used, just as other activities, particularly ones with similar potential for large-scale disruption should be subjected to this scrutiny. Unfortunately there is a surprising number of people who interpret any of this discussion as being "anti-technology" (which is barely even thinkable). At any rate, this reaction has a chilling effect on the idea of actual conversations on the technology (as would befit a democratic society) and has the adverse effect of reinforcing the stereotype that technologists are binary thinkers who are simply not capable of more nuanced thought.

Langdon Winner, one of the intellectual founders of technocriticism (along with Lewis Mumford, Norbert Weiner, and, even, Dwight Eisenhower) made these statements in relation to the advent of ubiquitous digital computer networks:

As we ponder horizons of computing and society today, it seems likely that American society will reproduce some of the basic tendencies of modernism.
  • unequal power over key decisions about what is built and why;
  • concerted attempts to enframe and direct people's lives in both work and consumption;
  • the presentation of the future society as something nonnegotiable;
  • the stress on individual gratification rather than collective problems and responsibilities;
  • design strategies that conceal and obfuscate important realms of social complexity.

Although technological systems can be extremely powerful, they are subject to a number of limitations that must be understood and probed thoroughly if these systems are to be deployed effectively in society. A more visible, inclusive and engaging practice of Techno Criticism could go a long way towards educating society on the myriad implications — both creative and destructive — of technology in today's world.

Solution: 

Technology often alters power relations between people, generally amplifying the power for some and not for others. The development of new military technology through history dramatically illustrates this phenomenon. The distribution of computers in society is yet another example. Generally, rich people have them and poor people don't. If computers enable people to be more productive (as computer related companies assert) then economic benefits would obviously accrue to those that have them. People need to understand or at least anticipate to some degree not only the effects of specific technological artifacts (RFID in running shoes, for example) but the socio-technological systems that they support or destabilize.

Verbiage for pattern card: 

Unquestioning reliance on technology can create a culture where people expect technological solutions to all problems. This blind faith can help put decisions in the hands of the technologists, degrade public discussion, and divert attention and funds. It often alters power relations by amplifying the power for some. We need to understand and anticipate the effects of specific technological artifacts and the broader implications as well.

Pattern status: 
Released
Information about introductory graphic: 
Baby Monkeys Playing, photograph by Richard Sclove

Mobile Intelligence

Pattern ID: 
587
Pattern number within this pattern set: 
38
Douglas Schuler
Public Sphere Project
Version: 
2
Problem: 

While we make our plans the opportunity vanishes. The world changes while you're still trying to figure out what the question is. We can't think or act intelligently in relation to the world if we think statically. The main problem is that we think that things change, one-at-a-time in ways that can be readily foreseen when, in actuality, things are constantly in flux. Misunderstanding of possibilities, mob tendencies, privacy abuses, subject to manipulation and control.

Context: 

This pattern addresses the need for exploring (with the hope of improving) Mobile Intelligence. It's intended for researchers, activists, citizens and for anybody who is trying to make sense of the world.

Discussion: 

John Urry articulated the need to reconceptualize sociology in such a way to better understand and explore the "mobilities" of our era (2000). Mobilities characterize movement from one state to another in the broadest sense. A reconceptualization of social mobilities extends the core notion of people moving from one place to another, whether to fight — or escape from — a war, pursue economic opportunities that aren't available at home, visit family, attend college, make a religious pilgrimages, conduct business or visit resorts or museums as a tourist. Urry reminds us that people are not the only entities in the social universe. These new mobilities include the movement of commodities, raw materials, microbes, mobs and soccer hooligans, AK-47s and fissionable material, ideologies, tactics, criminal networks, social issues, social movements, money (legitimate and otherwise), brands, virtual communities, financial information, smuggled people, radioactivity, movies, pirated DVDs, pollution, oil, electricity, water, surveillance, terrorist cells, drugs, and credit card information. In addition to those mobilities social status of individuals and, even identity itself, can change through movement to a higher or lower economic class, becoming a citizen — or refugee — in another country, or undergoing a sex change or religious conversion.

Urry points out that sociology places social interaction at is core and is therefore the proper intellectual home for these considerations. Yet sociology as it's currently construed was created at a certain point in Western history and it often presupposes notions like structure or function that belie the inherent complexity of social interactions, forces, etc. Its area of focus is like the old "flat earth" perspective where the areas outside the known territory are simply terra incognito.. Urry advocates a new type of sociology that extends the traditional sociological tenets to a new sociology that more accurately reflects today's realities. Specifically Urry adds, networks and fluids to the traditional idea of "region" (upon which "metaphor" the "sociological concept of society is based") as important exemplars to be added to the new mix of phenomena and artifacts that need to be considered when interpreting new social realities. Networks contain structure or what Urry calls "scapes," the "networks of machines, technologies, organizations, texts and actors that constitute various interconnected nodes," and "flows" which pass through the "scapes." Fluids, unlike networks, don't move discretely from node to node along scapes but are "heterogeneous, uneven mobilities of people, information, objects, money, images, and risks, that move chaotically across regions in strikingly faster and unpredictable shapes."

Some of the patterns in this language are ambiguous and hazy and whose recommendations can be summarized with non-committal "more research is needed" statements. One may get the impression that "more research" is always needed — if you ask an academic. Given the fact that all knowledge is incomplete, it may seem impossible to avoid that "last refuge" of a scholar, who is seemingly unable to make recommendation, until, they claim, their new research — once funded — will certainly bring the results that would enable them to make recommendations. The "Mobile Intelligence" pattern is one of those (hopefully few) patterns that generally follow the line above. It will surely morph in future versions of the language, possibly by splitting into several patterns that exploit new opportunities — or confront new threats — that were undreamt of today.

The coverage of this pattern extends from the most abstract and theoretical to the nitty-gritty street level. It relates to how we think and converse in broad strokes, about social change, the environment, etc. when we take the time outside of other work, as well as our thoughts and action when we're thrown-in a situation (Heidegger, 1962). In an example of the latter, Mary Jordan (2006) reports on an emerging new type of Mobile Intelligence:

"Cell phones and text messaging are changing the way political mobilizations are conducted around the world. From Manila to Riyadh and Kathmandu protests once publicized on coffeehouse bulletin boards are now organized entirely through text-messaging networks that can reach vast numbers of people in a matter of minutes.

The technology is also changing the organization and dynamics of protests, allowing leaders to control, virtually minute-by-minute, the movements of demonstrators, like military generals in the field. Using texts that communicate orders instantly, organizers can call for advances or retreats of waves of protesters."

And in 2003, when US President George Bush on a visit to London was keeping as far from the public eye as he could, protesters set up a "Chasing Bush" system that encouraged people to announce their Bush-sightings via the SMS on their cell phones which would then be relayed to protesters who would hasten to the location. The "Flash Mob" concept, in which a "spontaneous" gathering of a large number of people at a rug store or hotel lobby has been orchestrated with the aid of fast and inexpensive access to mobile communications, provides a glimpse into the future as to the absurd and amusing possibilities that the new technology can bring. It's easy to see that mobile communications has its dark sides, a point that Howard Rheingold brings up in his aptly-titled book Smart Mobs. A mob consists of people who are operating wholly at the limbic level. While "rationality" and "cool-headed reason" may be flawed, over-rated, and mostly mythical as operating concepts, consider a world in which they were totally absent.

New technologies (such as GPS, cell phones, cell phones with GPS, RFID, "smart cards", bar codes, laptops, "augmented reality" (where commercial information can be broadcast to your goggles), wireless technologies like 802.11b, etc..) are changing and are likely to continue to change our urban settings in particular (which are already undergoing massive changes due to globalization and new patterns of human settlements). Alex Steffen on his World Changing web site quotes the following from the Breaking the Game conference (2006) both permeate urban spaces (changing their uses) and change the way we look at buildings and place (changing development).

"[A]n emerging group of artists [is] deploying sensors, hand-held electronics, and faster Internet connections are developing projects that actively intervene in the shaping and reshaping of public spaces in contemporary cities. They are integrating digital technology into buildings in order to make them adaptive and responsive to the flows of human activity and environmental forces... They are scanning the unseen electromagnetic spectrum that surrounds specific places, and turning these data into compelling audio/visual experiences that both heighten and change our perception... Using PDAs and portable laptops connected wirelessly to databases, some artists are creating alternative social maps, counter-histories and individually annotated narratives about local populations in specific neighborhoods... Still others are using mobile social software to coordinate large numbers of bodies for political action; or devising playful and imaginary spaces within the city.... We don't have to leave or disconnect from physical space in order to connect to digital spaces. Artists, architects, technologists, urban planners, and others are recombining the two, connecting individuals and groups together at a variety of scales and intensities."

It is an understatement to say that mobile communications represents a major historic shift from historical patterns of communications. The Internet (and other) information and communication technologies have helped usher in tremendous changes already, but these changes may represent just the tip of the iceberg. Mobile communication is fast and increasingly commonplace. It opens up whole new arenas of both thought and action. Like many new technologies, the opportunities for abuse are legion — and critics should not be cowed into submission by new digital salesmen and their cheerleaders in the media. Some of the dimensions by which to consider barriers, boundaries and opportunities include: accessibility (costs of producing/consuming, location, language, etc.); relative size and influence and the relationship configuration between information producer and consumer (one or few or many or mass to one or few or many or mass); privacy, regulation, and control; motivation for use; and user demographics.

Sociologists, historians and others are now realizing that social phenomena (like environmental phenomena) are inherently complex. This means that we can't really know with certainty what the effects of our actions will be. Although this has always been the case, the realization is only now getting some traction. Moreover, many people — if not most — still seem to deny its reality and think and act according to older paradigms. Accepting its reality does not mean of course that we don't know anything or that anything can happen, What is different now is the increased speed, reach, and influence of the mobility. Imagine a missile latching on to the frequency of a cell phone or myriad consequences of remote observation, sensing, and surveillance. On a larger scale, consider the vulnerability or volatility of a complex physical, social, or technological environment where critical limits or "tipping points" in many important areas are likely to be breached at the same time.

While much of our time in the future will certainly be spent trying to repulse the efforts of people who will use (and attempt to use) Mobile Intelligence to increase their dominance over others, one of the main points of this pattern is to encourage the exploration of positive possibilities that the new technology opens up. One such area is in the realm of emergency communications. What difference could it make in a situation like the Chernobyl disaster or Hurricane Katrina? We could also gather data about dangerous conditions — speed of cars, air or water quality, radioactivity and other mobile phenomena.

Solution: 

We can think of Mobile Intelligence in at least three ways: (1) intelligence about a variety of mobilities; (2) intelligence that can be used in different situations (where the intelligence itself is mobile or "portable"); and, (3), mobile intelligence that moves us forward; in other words the intelligence mobilizes people. As researchers, activists and citizens, we can consciously ask about the "mobility" of our intelligences — and reconceptualize them as necessary.

Verbiage for pattern card: 

We can't think or act intelligently in relation to the world if we think statically. The problem is that we think that things change, one-at-a-time when things are constantly in flux. The answer changes while you're still trying to understand the question. One of the main points of Mobile Intelligence is encouraging positive possibilities that the new technology opens up, such as emergency communications.

Pattern status: 
Released
Information about introductory graphic: 
Two Figures in an Interior, Franciszka Themerson, Wikimedia Commons

Citizen Science

Pattern ID: 
861
Pattern number within this pattern set: 
37
Stewart Dutfield
Marist College
Version: 
2
Problem: 

The role of science in the modern world will become increasingly critical in the years ahead, as health care, energy, resources and the global environment become ever more problematic. Science can appear to serve powerful institutions, such as stock markets and the weapons industry, more that it serves the people most affected by these problems. Meanwhile, the resources of society's professional scientists are overtaxed by the amount of data to be collected and the need to distribute expertise over a wide area. Science needs greater participation from people at large, and people need a greater voice in science.

Context: 

Science is a human activity. Whether studying the physical world or society itself, it has tangible effects on society. Scientific knowledge is provisional, subject to revision. The scientific profession is inseparable from society as a whole; science requires funding and regulation, contributes expertise to official inquiries and investigations, and creates technological and social changes that affect us all. Citizen groups and individuals experience the benefits, hazards and missed opportunities of scientific development in the real world, not in the laboratory.

Discussion: 

Citizen Science has been with us for a long time. Since 1900, the Audubon Society has organized volunteers throughout the US to count birds at Christmastime and used their data to build a huge database of early winter bird populations ("History & Objectives," 2004). This is a clear-cut instance of Citizen Science as "a partnership between the public and professional scientists" (Citizen Science, 2003, para. 3); people benefit from learning about birds, the Society benefits from information it would otherwise lack the resources to obtain, and birds benefit from researchers' knowledge of which species require special attention ("Citizen Science," 2005).

Our relationship with science is not always so simple. Mistrust exists in public perceptions of science as offering scientific solutions to complex social problems, furthering various forms of social and environmental depredation, and inappropriately claiming certainty in judgments about risks associated with scientific and technological developments (Irwin, 1995). The drug industry's investment in treatments seeking diseases of the rich (Blech, 2006), for example, undermines the view of scientific development as "open-minded, skeptical and independent of institutional constraints" (Irwin, 1995, p. 109). Agents of public policy, too, can contribute to popular mistrust, though supposedly representing the public interest. For example, the 1977 Windscale Inquiry was less democratic decision-making than keeping up appearances of public participation in a decision that had already been made (Irwin, 1995).

At the same time, science has cause to be wary of the public; in the US, for example, the proportion of people overtly accepting the idea of evolution has dropped from 45% to 40% since 1985 (Miller, Scott & Okamoto, 2006). Popular media have a stake in public mistrust of science because they stand to profit from science-related scare stories (Cassidy, 2006).

What scientists learn under controlled conditions differs in important ways from what people experience in real life. For example, British government regulations on the use of the herbicide 2,4,5-T assumed circumstances unrecognizable as those under which farm workers actually used the substance (Irwin, 1995; Corburn, 2005). Local knowledge — public experience and intuition — is a different kind of knowledge, differently gained, from the professional knowledge of scientific research and regulation (Corburn, 2005).

Overcoming the rift between professional and local knowledge lies in "a constructive renegotiation between science and the needs of citizens" (Irwin, 1995, p. 110). In what Corburn (2005) calls Street Science, professional science and the people most affected by it combine to co-produce knowledge that benefits both. In the field of environmental health, this co-production reveals hazards and provides information that professionals may miss, reduces mistrust of science, empowers community members, and creates positive engagement with problems instead of entrenched and polarized positions (2005, p. 218).

Local knowledge can both amplify and stimulate professional knowledge. The Watchperson project in the Greenpoint/Williamsburg section of Brooklyn NY combined government datasets and conducted surveys to map sources of air pollution at greater detail than regulators' models (Corburn, 2005). Recent developments in wireless mobile sensors create possibilities for mapping pollutant levels at much finer detail than previously possible; one example using human volunteers is AIR (2006).

The scientific profession can further the co-production of knowledge by reaching out to individuals, communities and citizen groups. BirdSource (www.birdsource.org) uses an Internet-based tool to help more than 50,000 birdwatchers develop a deeper understanding of science and the environment while they accumulate data that helps to identify priorities for conservation. This extends the reach of science by providing knowledge that scientists would lack the resources to gather by themselves (Fitzpatrick & Gill, 2002).

Science Shops and Cooperative Extensions offer ground-breaking resources for the co-production of knowledge. Science Shops (such as www.scienceshop.org) provide university scientific expertise to the public, at the instigation either of students or citizen groups. The University of Rhode Island Cooperative Extension (www.uri.edu/cce) Watershed Watch program works with government, tribal organizations and citizen groups to train volunteer water-quality monitors. Cornell Cooperative Extension (www.cce.cornell.edu) provides scientific expertise and conducts scientific research as part of a mission to extend the democratic process by helping people participate in their communities (Peters, O'Connell, Alter & Jack, 2006).

Citizen groups can further their own aims while extending the reach of science. For example, the Ocean Conservancy (www.oceanconservancy.org) conducts an international cleanup of marine debris on the third Saturday in September each year. While helping to clean the coastline, volunteers collect data that enables the Ocean Conservancy to learn about the causes of marine debris and to use this information in public education and advocacy.

Because mainstream scientific research does not pre-determine its conclusions, its use in advocacy is a double-edged sword. Activists may better spend their time in political lobbying than in scientific research whose results may not support their agenda. Just as the public mistrusts research funded by tobacco companies, for example, research by activist groups may appear suspect to policymakers and professional scientists. Despite this, many avenues are open for activists to initiate research that furthers their aims. Two examples follow.

Aiming to show a connection between pollution from incinerators, toxic waste storage and other industrial sources in the neighborhood and asthma in Greenpoint/Williamsburg, the El Puente group (www.elpuente.us) trained community members as community health workers and in conducting surveys. Their twofold process, of gathering information on asthma in surveys and then discussing the results in focus groups, uncovered knowledge about: (a) a link between women's occupations and asthma not directly related to environmental pollution, (b) differing levels of asthma amongst Hispanic groups, and (c) underreported asthma rates because people avoided treatment at the local hospital (Corburn, 2005).

The Centre for Science and Environment (www.cseindia.org) uses the results of its own scientific research to publicize problems and solutions. A recent achievement has been the research-based development of rainwater harvesting methods, combined with community outreach and advocacy to policymakers, offering a "politics of hope" to those whose water supplies are declining in quantity and quality (www.rainwaterharvesting.org).

Solution: 

Use and develop means of collaboration between science and communities. People benefit by bringing both scientific knowledge and local knowledge to bear on the problems that they experience. Citizen groups, policymakers and professional scientists all gain from proven ways to do this.

Verbiage for pattern card: 

The role of science will become more critical in the years ahead, as health care, energy, resources, and the global environment become more problematic. Science needs greater participation from people, and people need a greater voice in science. Citizens, policymakers, and professional scientists all benefit by integrating scientific knowledge and local knowledge to bear on the problems that they experience.

Pattern status: 
Released

Participatory Design

Pattern ID: 
411
Pattern number within this pattern set: 
36
Douglas Schuler
Public Sphere Project
Version: 
2
Problem: 

A large number of artifacts that people use every day are ill designed and they do not appropriately address the needs of the people for whom they are designed and produced. The problems range from the inconvenient (in setting an alarm on an unfamiliar alarm clock, for example) to the dangerous (an inadequately marked pedestrian crosswalk or scalding water from the tap when cold was expected). And in the design of groupware, software systems that facilitate group collaboration, developers can create systems that embed users in a system like cogs in a machine where a more human-centered system that was more humane — and more effective — could be developed.

Context: 

This pattern is intended to be used in any situation in which a service, policy, or other artifact is being designed. Those who will use the artifact and those who will be affected by it should be included in the design process.

Discussion: 

"The very fact of exclusion from participation is a subtle form of suppression. It gives individuals no opportunity to reflect and decide upon what's good for them. Others who are supposed to be wiser and who in any case have more power decide the question for them and also decide the methods and means by which subjects may arrive at the enjoyment of what is good for them. This form of coercion and suppression is more subtle and more effective than are overt intimidation and restraint. When it is habitual and embodied in social institutions, it seems the normal and natural state of affairs." — John Dewey (1939)

This "subtle form of suppression" that Dewey identified in the quotation above shows up in sociotechnological systems and in various arenas including the workplace. Without genuine participation in the design process, class, managerial, or other privileges become designed in. That is, sociotechnological systems often carry forward the perquisites and propensities of the designers, intentionally or unwittingly. Cases abound in both cases. Robert Moses, New York City's "construction coordinator," ensured that the bridges over the highways leading to the beaches from New York City were low enough to prevent buses from traveling under them (Caro 1975). This ensured that African Americans and other minorities who often had to rely on public transportation would, in large measure, be confined to the city while the more financially well-to-do could periodically escape to the seaside. There was no need to pass laws when a permanent physical structure could silently and invisibly enforce the color bar Moses preferred.

Frustrated by what they saw as unresponsiveness of software and the impending institutionalization of management prerogatives into software systems, Scandinavian researchers in the late 1970s conceived a new paradigm for software development called participatory design in which end-users worked as co-designers of the systems that they would ultimately use. They believed that adopting a participatory design approach would result in systems that better served users, initially workers in industrial settings. According to PD researchers Finn Kensing and Jeanette Blomberg (1998), "At the center of the critique was the neglect of workers’ interests – those most affected by the introduction of new technology. PD researchers argued that computers were becoming yet another tool of management to exercise control over the workforce and that these new technologies were not being introduced to improve working conditions (see e.g. Sandberg, 1979; Kyng and Mathiassen, 1982). The Scandinavian researchers and workers also worked on the legislative front to establish "codetermination" laws in Scandinavia that ensured that workers had the right to be involved with technological decisions in the workplace (Sandberg et al 1992). They promoted user empowerment through education and "researchers developed courses, gave lectures, and supervised project work where technology and organizational issues were explored (see e.g. Kyng and Mathiassen, 1982)" (Kensing & Blomberg 1988).

Participatory design is an integration of three interdisciplinary concerns that span research and practice: "the politics of design; the nature of participation; and method, tools and techniques for participation" (Kensing & Blomberg 1998). In their paper, "Participatory Design: Issues and Concerns," Finn Kensing and Jeanette Blomberg discuss two primary aspects to this work.

"Increasingly, ethnographically-inspired fieldwork techniques are being integrated with more traditional PD techniques (Blomberg et al., 1996; Bødker, 1996; Beyer and Holtzblatt, 1997, Kensing et al., forthcoming). The primary techniques of ethnography include open ended (contextual) interviews and (participant) observations, often supported by audio or video recordings. These techniques are employed to gain insights into unarticulated aspects of the work and to develop shared views on the work.

… Complementing these tools and techniques for work analysis are those focusing on system design such as scenarios, mock-ups, simulations of the relation between work and technology, future workshops, design games, case-based prototyping, and cooperative prototyping (Kensing, 1987; Ehn, 1989; Greenbaum and Kyng, 1991; Trigg et al., 1991; Mogensen, 1992, 1994; Blomberg et al., 1996; Grønbæk et al., 1997). These tools and techniques avoid the overly abstract representations of traditional design approaches and allow workers and designers to more easily experiment with various design possibilities in cost effective ways."

The nature of participatory design has changed over time. In the software world, for example, the focus has shifted from the development of site-specific software systems to the design of web applications and, perhaps more importantly, to the entirety of the information and communication infrastructure, including policy development. The idea shows up in many guises and even open source communities could be considered a type of participatory design.

Participatory design has been advocated in a number of areas besides software. Architects Lucien Kroll (1987), John Habraken (1972), Christopher Alexander (1984), Michael Pyatok (2000) and others developed a number of techniques for allowing people to design their own working and living spaces. Artist Suzi Gablick, writing in The Reenchantment of Art (1992_) describes a number of ways that the creation of art could be more participatory, while many others are advocating participatory approaches to media, policy development, citizen participation journalism (Gillmor 2004).

Several books, including The Design of Work Oriented Computer Artifacts (Ehn, 1988), Participatory Design: Principles and Practices (Schuler and Namioka 1993) and Design at Work (Greenbaum and Kyng) helped provide some early guides for the use of participatory design of software and the biannual Participatory Design Conference sponsored by Computer Professionals for Social Responsibility helps to foster its continued evolution.

Participatory design is not a panacea. People may not want to participate; in many cases they quite plausibly determine that the disadvantages outweigh the advantages. Participatory design can certainly be time-consuming and higher quality of the end product cannot be guaranteed. Participatory design projects can go awry in a number of ways (as do traditional and more orthodox software development efforts.) Software users using mental models based on the software are accustomed to using may enter a design session believing that they have already fully designed the system (down to the last key-stroke short-cut). Because of this possibility (and others reasons), many PD approaches focus on fairly general high-level exercises that are fairly far removed both conceptually and physically from computers.

In some cases, a participation trap may be said to exist. This could happen when people are being brought into an effort that will ultimately make matters worse for them. In cases like this a less cooperative, more confrontational approach may be more likely to bring satisfactory results. Participation gives rise to several issues that probably must be resolved on a case-by-case basis in practice. Potential participants understand this instinctively. If, for example, the participative arena is for show only, and no idea that originates with a participant has any chance of being adopted, people can't be faulted for being dubious of the process. Genuine participation should be voluntary and honest; the relevant information, rules, constraints, and roles of all stakeholders should be well-understood by all. (A person may still decide to participate even if any and all benefits would accrue to the organizers.) Ideally, the participants would be part of any decision-making, including when to meet, how to conduct the meetings, and other processes. Kensing (1983) and Clement and Van den Besselaar (1993) describe several requirements for effective PD.

PD principles, techniques, and methodologies will continue to improve and be better known over time. PD will likely continue to involve bricolage, the ability of the participants and the people organizing the process to improvise. Unfortunately, as Kensing and Blomberg (1998) point out, building on the work of Clement and Van den Besselaar (1993), "the experimental nature of most PD projects often leads to small-scale projects which are isolated from other parts of the organization." (See Eevi Beck's "P is for Political" for more insight on this important observation.) The best way for the process to continue to improve is to build on successes and create incrementally a culture of participation on the job and in society, that is both equitable and effective at designing systems, services, tools, and technologies whose design better meets the real demands and needs of the people.

Solution: 

There should be a strong effort to include the users of any designed system (software, information and communication systems, administrative services and processes, art, city plans, architecture, education, governance, and others) into its design process in an open, authentic, and uncoerced fashion. Participatory Design, according to Finn and Blomberg, “has made no attempt to demarcate a category of work called cooperative, but instead has focused on developing cooperative strategies for system design… PD is not defined by the type of work supported, nor by the technologies developed, but instead by a commitment to worker participation in design and an effort to rebalance the power relations between users and technical experts and between workers and managers. As such PD research has an explicit organizational and political change agenda.” (See Eevi Beck's "P is for Political" for more insight on this important observation.)

Verbiage for pattern card: 

Many artifacts and systems do not appropriately address the needs of the people for whom they are designed. This can be avoided if the users of the systems (such as information and communication systems, buildings, and city plans) and those who will be affected by the systems are integrated into a Participatory Design process in an open and authentic way.

Pattern status: 
Released
Information about introductory graphic: 
Lawrence Erlbaum Associates Publishing, Inc.

Media Literacy

Pattern ID: 
463
Pattern number within this pattern set: 
35
Mark Lipton
Version: 
2
Problem: 

Bias free media may be impossible. For that reason people need to be able to identify and assess media bias. Some have argued that media has become so vivid, so ‘real’ that people can ‘live’ in them. Media literacy is the process of decoding and making sense of all media. It allows us to critically view media and to evaluate the role that media play in our lives. When someone is media literate, he or she has the skills to identify the ideological implications and manipulative means of media systems and practices. Unfortunately, exposure to media does not necessarily suggest that people have the critical skills to understand how media systems work or how they are relating to media messages. Further, there is very little training in media education. In most places in the world, public education resists the changing media environments. Also, teachers are not given specific instruction in the workings of media, nor are they trained in the methods of media practices. Of course, it must be mentioned that in some places in the world, media has a foothold in the curriculum of public education but rarely does this curriculum come with the pedagogical training educators need to reach their audiences. The study of media has developed into complex systems of understanding, analysis, and synthesis. Yet, media study is not thought of within the context of traditional academic ‘disciplines.’ As a result, we live in a world where ubiquitous media messages, without critical appraisal impact our world.

Context: 

Masterman, in particular, stresses the student's development of "critical autonomy" as a primary objective of media education. In Teaching the Media, he argues that the key task of media teachers is to "develop in pupils enough self-confidence and critical maturity to be able to apply critical judgments to media texts which they will encounter in the future" (24). Thus, the primary objective of media education is not simply to foster critical awareness and understanding, but to develop a student's awareness of his or her role as an active agent when engaged by all media, no matter the context. The "critical autonomy" approach to media education differs from its predecessors in three ways. First, the pedagogical practices of this approach stress investigative strategies; that is, teaching and learning are emphatically student centered and inquiry oriented. Second, the process of making meaning through critical investigation is emphasized; that is, strategies of decoding are stressed within pedagogy. And third, visual literacy and media literacy, rather than an exclusively "print-oriented" literacy, function as the criteria for evaluation of student work.

Discussion: 

Until very recently if somebody complained about the media, the typical response was to "turn off the TV." Suddenly it has become commonplace to think of media not as an autonomous system but as an important element in a cultural environment that, like the physical environment, needs to be monitored for degradation and corruption. We need to be able to recognize biases and other problems that we encounter with existing media systems. All messages are made with some sense of the people receiving them. People filter these messages based on their beliefs, values, attitudes, behaviors, and past experiences. Every media message is communicated for a reason — to entertain, to inform, and usually to persuade. Behind every message is a purpose and point of view. The advertiser’s purpose is more direct than a program producer’s, though both may seek to entertain. Understanding their purposes and knowing whose point of view is being expressed and why is crucial to being media literate. Yet the basic motive behind most media programs is profit through practices like the sale of advertising space and sponsorships. These reasons are also important to consider because all media messages are owned. They are designed to yield results, provide profits, and pay for themselves. All news and entertainment programming, including film and television, try to increase their audiences to attract advertising dollars. Understanding the profit motive is key to analyzing media messages. Messages are communicated through the use of elements like sound, video, text, and photography. But most messages are enhanced by the use of visual and technical elements– through camera angles, special effects, editing, or music. Analyzing how these features are used in any given message is critical to understanding how that message attempts to persuade, entertain, or inform. Because messages are limited in both time and purpose, rarely are all the details provided. Identifying the issues, topics, and perspectives that are not included can often reveal a great deal about the purposes of media messages. Because media messages tell only part of the story and different media have unique production features, it helps to evaluate multiple messages on the same issue. This allows you to identify multiple points of view, some of which may be missing in any single message or medium.

These are but some of the issues to be discussed when considering the problems and challenges associated with the term media literacy. Other approaches include concerns about monitoring ownership and the political economy of these systems in the global economy, about interpretation, evaluation and critique of media messages, about knowledge of how media impact and influence, and about how to address the changing needs of a world where media constantly evolves.

A critical autonomy approach to media education addresses these concerns within an educational context. As part of the school reform movement of the past decade, media education scholarship assumes a student centered pedagogical practice in which the student is viewed as an active, aware participant in learning, a lifelong learner, and a self-motivated and self-directed problem solver. This image of the learner is an essential consideration not only in the design of media education, but also within the larger pedagogical frame in which the curriculum is negotiated. According to Boomer (1992), negotiating the curriculum means deliberately planning to invite students to contribute to, and to modify, the educational program, so that they will have a real investment both in the learning journey and in the outcomes. Negotiation also means making explicit, and then confronting, the constraints of the learning context and the non-negotiable requirements that apply. (14) Masterman argues further that "if students are to understand media texts . . . then it will obviously be helpful if they have first-hand experience of the construction process from the inside" (26). To this end, media education includes media production, what Masterman dubs "practical work," as a pedagogical practice which enables students to create media products. Thus, students are actively engaged both with the production of media and the workings of the classroom.

As a result of their interest in student centered learning, scholars of media education aim to develop curricula which consider the forms and practices of education and of pedagogy. Curricula which are inquiry oriented tend to offer activities which stress critical strategies, and pedagogy centers around the creation of a dialogue -- i.e., not just discussion, but the kind of talk that leads to dialectical thinking. In this context, divergent readings of texts are positively valued for their potential to stimulate further analysis and thus growth in understanding. The aim of media education is to encouraged a heightened self-consciousness about the processes of interpretation and meaning making and provide people with an opportunity to recognize that everyone uses a selective and interpretive process to examine media texts. This process and the meanings obtained depend on psychological, social, cultural, and environmental factors. In this view, then, media education strives to enable people to understand how media texts come to have a range of meanings or readings ascribed to them, and to develop even richer, more critical readings.

Contemporary media educators are also beginning to challenge traditional notions of literacy. Literacy, by definition, refers to the ability to read and write. But scholars insist that there are "languages" other than print, such as those related to the mass media, which also need to be considered within the definition of "literacy." Visual literacy, for example, has been described by Messaris (1994) as "greater experience in the workings of visual media coupled with a heightened conscious awareness of those workings" (2). And Masterman has argued that since both print and visual literacy involve "the deconstruction of texts by breaking through their surface to reveal the rhetorical techniques through which meanings are produced" (127), any education for "literacy" should focus on that process, rather than on the symbolic form of a particular set of "texts."

Solution: 

Education and educational practices need to shift to address the changing media environments. We need to perform more public media criticism. We need to engage with media more closely to keep them in check and to be informed as to how we are responding and why. We need to be more serious about our media environments and foster greater awareness of the impact and influence media systems have on daily life. We must arm all people with the knowledge, skills, and values a media education program provides – granting people access to new technology and information about its workings and ideological implication. Finally, we need more alternative communication systems to counter these problems.

Verbiage for pattern card: 

Media Literacy allows us to critically view media and to evaluate the role that media play in our lives. Media Literacy helps develop awareness of our roles as active agents when engaging media. We must arm all people with the knowledge, skills, and values that Media Literacy provides. We need to grant people access to new technology and information about its workings and ideological implications and to develop alternative communication systems.

Pattern status: 
Released

Democratic Political Settings

Pattern ID: 
491
Pattern number within this pattern set: 
31
Jonathan Barker
University of Toronto
Version: 
2
Problem: 

Democratic political action is difficult where social inequality is great. People low on the social scale are often barred, formally or informally, from political meetings. And in meetings women, poor people, and members of low status groups often fail to voice their views because they feel vulnerable to reprisals inside and outside the meeting. How can democratic political action be initiated under conditions of marked social inequality?

Context: 

Many governments that give some respect to the rules of electoral democracy silence the voices of people of low economic and social standing. Many meetings where people raise and debate matters of public importance are structured to block their effective participation and reinforce existing hierarchies of class and social standing.

Discussion: 

Even where most political settings are biased against certain people (the poor, women, youth, stigmatized groups, recent immigrants, disabled people) there are some some institutions and cultural values that support wider participation. It takes great energy, persistance, and strategic action to expand democatic practice. For example in fishing villages in southern India, the long-established Catholic church, newer fish-worker unions, and women’s associations contained values and practices that innovators could use to increase participation by disfavored groups, often by starting new political settings such as neighborhood assemblies. Trying to change formal and informal rules of participation in existing political settings usually runs up against entrenched elite power. New and reformed settings can establish a base of democratic experience for pressing change in older, powerful settings.

Solution: 

Strengthening already democratic settings and starting new democratic settings and organization are ways to sidestep the customs and practices that reinforce the existing social hierarchy. A new setting open to all offers people with little experience of expressing and advocating their ideas and interests an opportunity to gain experience and confidence.

Verbiage for pattern card: 

People low on the social scale are often barred from political meetings. And for many reasons women, poor people, and others may not voice their views in meetings. New and reformed settings can establish a base of democratic experience for change in older, powerful settings. New settings that are open and democratic can give people who have never been invited to express their ideas an opportunity to gain experience and confidence.

Pattern status: 
Released

Whole Cost

Pattern ID: 
456
Pattern number within this pattern set: 
28
Douglas Schuler
Public Sphere Project
Version: 
2
Problem: 

Through the clothes we buy, the food we eat, the cars we drive, the way we dispose of our trash or sewage, where and how we live, and how we make a living or recreate, people everyday and everywhere make impacts — large and small, good and bad — on the world. Many of the problems in the world are compounded by people who are unaware of the damage they are inadvertently perpetuating through their daily lives. Costs are determined in overly simplistic ways such as monetary costs or immediate convenience — throwing trash out the window or into a river, for example.

Not only are these problems debilitating to people in less developed countries (thus presenting moral and ethical challenges to their more fortunate brethren), they also have a peculiar way of ultimately affecting developed countries as well (over 20% of the air pollution in the Pacific Northwest region of the U.S. has blown in from China). If people had a better idea what the entire "cost" of their actions were — not just their own personal costs at that moment — there is a higher likelihood that they'd change their behavior to encourage positive changes and discourage negative ones.

Context: 

People in developed countries are always buying — things — often from developing countries — and are generally unaware of the legacy of the product. People may be morally opposed, for example, to the child labor that went into, say, a pair of athletic shoes, yet they implicitly condone the practice with their purchase. The one economic point of view holds is that the whole cost should be reflected in the price tag, but this is rarely possible. Many of the costs are impossible to put a number on, and they may even differ from the point of view of different people. (What is the "true" cost of taking away a wetland used by geese on their migration?) So the pattern includes in some sense the common economic understanding but goes beyond it. All people need to live consciously in this world.

Discussion: 

In an increasingly globalized world people are connected to each other in ways that are often unknown to each other. One of the main ways that people in developed countries and less developed countries are linked is through products. When a person in a developed country buys clothing, consumer electronics, or other items all the buyer sees is a purchase price. Missing, of course, is the entire chain of lineage that was effectuated in order to place that product within purchasing range and its enduring effects on the environment has been dispatched of. Often the price on the product obscures a sordid legacy that could include child labor, environmental abuse such as pesticides in ground water, air pollution or soil depletion, or aspects that are harder to quantify like migration of youth to the urban areas or loss of cultural heritage.

One of the basic uses of this pattern is understanding the "whole cost" of an object or a service that one is purchasing. Ultimately the intent of this pattern is identifying the whole cost of something and using the information (that a single price obscures) to promote broader public consciousness and ultimately improved social good. There are a great number of ways that the information can be used — and a great number of ways left to be discovered. Ideally the information behind the price tag will take on greater significance while the price tag itself can also be made to reflect the previously hidden information more accurately including, for example, labeling that tag to include additional information about contents or relevant environmental effects or labor practices.

Understanding the "whole cost is primarily a process of education that can be done individually (by people of virtually any age) or in more public ways through any number of ways. This "understanding" can be via a narrative or story or it can be more quantified, including, for example, information about who got paid how much for what at every step in the chain. One approach is using the origin of the product as an indicator; not buying a product, for example, if it were made by non-union, child, or slave labor or because it was produced by a repressive regime.

A more nuanced process with a distinctively quantitative feel is illustrated by the work done by the International Center for Technology Assessment in their "The Real Price of Oil" report (1998). In that report based on gasoline prices from a U.S. perspective, the authors reveal how ultimately deceptive the idea of the "price at the pump" actually is to the actual monetary cost expressed in a specific currency, dollars, for example. And while their approach, like other economically based approaches, ignores (or, at least, re-interprets) the human story, it goes a long way towards developing (and ultimately using) a unitary "price" as a meaningful attachment to a commodity or service that’s available for purchase. In the case of gasoline, the authors show how multiple government subsidies (huge tax breaks, direct support for research development and other business costs, and "protection subsidies" often of a military nature) and a multitude of "externalities" (problems as diverse as air pollution, automobile crashes, suburban sprawl and climate change that are "costs" which the oil industry is not going to address and are not reflected in any way by the price one pays "at the pump") result in a public price-tag for gasoline that distorts the real price by 5 to 15 times. The "free" television programming that occupy so much of the time of the U.S. citizenry shows another perversion of the ideas of price and costs. The shows of course are not "free" at all — at least not to the viewers (and non-viewers) who pay for the ads every time they purchase something that’s advertised on television.

A simple use of the information (at least in the gasoline case above) would be eliminate or otherwise lower the government subsidies — especially the ones that actually hurt the environment and lead to wars and other problems and let the price creep (leap?) up to the actual price (or at least closer to it). This at the least would test the citizenry’s commitment to the automobile in a fair comparison with competing approaches to transportation. A related approach is of course un-externalizing the externalities by bringing the costs back home to the companies that are making them possible. This can be done by imposing a "green tax" on the companies, which would be used to help try to reverse the damage caused by the company’s business practices. Unfortunately, as Peter Dorman explains “There is a general distrust of the effectiveness of government, a fear that green taxes will be more regressive than some of our current ones. The alternative is the creation of environmental trusts, which would collect the money on behalf of the beneficiaries, which could include current people, future people and natural entities. The trust would pay back some of the money directly (per capita rebates) and also finance ecological conversion. Vermont and Massachusetts are in the process of setting up a trust of this sort for carbon and New York and California are possibly going this route too.

The city of San Francisco recently showed another innovative use of the Whole Cost concept. In the spring of 2005, San Francisco became the first city in the U.S. to enact legislation requiring the city to consider the environmental and health implications when making purchases for the city. Since the city spends about $600 million every year on a multitude of purchases (including, for example, 87,000 fluorescent light tubes) this type of legislation could conceivably have some effect, especially since city officials are hoping that the "Environmentally Preferable Purchasing for Commodities Ordinance" will serve as model for other cities. The city is working with community groups, technical experts and other city staff to establish criteria. Debbie Raphael, the city's toxics reduction program manager, stated that "Traditionally, we have a list of specifications we use to decide which computer to buy," she said. "Those specifications do not include things like how much lead is in them? Can you recycle them? What is their energy use? What it does not mean is that cost and performance is ignored. We're expanding the universe of criteria" (Gordon, 2005).

A final use of the Whole Cost pattern is to consider the Whole Cost in more of a global "whole" way. Looking just in this the area of health reveals the importance of this approach. In a short article called "The Price of Life" by Glennerster, Kremer, and Williams (2005) point out that Africa "generates less than one half of one percent of sales by global pharmaceutical firms but accounts for nearly 25 percent of the world's disease burden." The lion's share of pharmaceutical research and development is for the health problems of rich countries. Sadly the economic equations of the world's corporations exclude the vast majority of world's population. Lacking money, the "whole costs" that are borne by them don't show up on anybody's balance sheet or business plan.

Solution: 

The first thing to realize is that the price one sees on a price tag is rarely the "Whole Cost." The second thing to realize is that the Whole Cost of a good or service is educational as well as inspirational. People have been very innovative in this area but there is room for much more. It's important to publicize the "whole cost" of a product as well as the monetary price. This could include what percentage of the monetary price goes to worker and other costs to the environment, quality of life, and other important factors.

Verbiage for pattern card: 

We leave our mark on the world through the clothes we buy, the food we eat, the cars we drive, the way we dispose of our waste, or how we work or play. The price tag on a product can hide environmental abuse, or aspects that are harder to quantify such as the loss of cultural heritage. The amount on a price tag doesn't represent all the present or future costs. Knowing the Whole Cost of a good or service can be educational and it can inspire action.

Pattern status: 
Released
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